Reviews (423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.
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We've been using BOLD for a while and have just migrated from v1 to v2 and we've left recharge from our other store. Irfan with Bold support specifically is one of the reasons we're brining everything under Bold. Irfan and the team have always been ready to help us with any problems that we have (most of which are user errors).
Thank you for the kind review. We're so glad you're loving Bold Subscriptions! Don't hesitate to reach back out if theres anything else we can do to support your subscriptions journey.
Irfan a été très aidant et a résolu tous mes problèmes en quelques minutes! Mes clients aussi sont très heureux de leur expérience
Thank you for the review! I'm glad that Irfan was able to quickly and efficiently resolve your issues.
It's mostly good but the customer can't always adapt their subscription pattern that easily. From the business side, it is straightforward and we can change things when customers ask and also add varying subscription dates/skip.
Thanks for your review! We appreciate you taking the time to write in with your feedback. Our team continues to work to improve Bold Subscriptions everyday, so feedback such as yours is extremely useful to us. Thanks again for choosing Bold!
Works reliably for our basic use cases, many thanks
Upside: Very easy to use and navigate.
Downside: US app so support is only available after UK hours. Would be much better if support was available during GMT.
Wonderful and helpful customer service!!! Love this app and recommend it to other small businesses constantly!
We are so happy to hear you are loving Bold Subscriptions. Thanks so much for taking the time to write in about your experience - our support team will love it too! Thanks for choosing Bold!
Love BOLD! Easy app to install and get started on. Easy to also navigate and manage.
Overpriced and lacking many useful features many other subscription apps have. Migration to other app took way longer than it should have so now I've had to pay for another month I didn't use. Worst subscription app ever. Don't waste your time.
Thank you for writing in to tell us more about your experience. Reviews like yours are extremely important to us! We are saddened to hear that Bold Subscriptions was not right for you at this time. Our team has reached out in the hopes of learning more. We are working hard to release many new features in the near future!
There are some limitations of the app that doesn't quite suite our needs, so only giving it three stars.
Customer service is great, though. Wanted to give a shout out to Krupa who responded quickly to our questions and was very courteous and got to the crux of our question.
Thanks so much for your open feedback, we certainly appreciate that you took the time to write in. Our team has reached out to see if we can determine some of your needs more specifically, as there are many new features on the horizon. Bold Subscriptions is being actively developed with new features being added all the time. We would love to hear more about your needs!
We like that now there's direct access to the subscription from the order in Shopify.
Thank you
We are so glad to hear you are finding new and useful features with Bold Subscriptions. Words like your motivate us to continually improve and develop more features for our customers! Thanks for choosing Bold!