Transcy: AI Language Translate

Transcy: AI Language Translate

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Reviews (2,488)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
    2.2K
  • 5% of ratings are 4 stars
    118
  • 1% of ratings are 3 stars
    23
  • 1% of ratings are 2 stars
    18
  • 4% of ratings are 1 stars
    103
All reviews
February 10, 2022

Hello, I find the app cumbersome. I deleted the app from my Shopify dashboard but the "box" is still popping up on my homepage. Would you please let me know how do I delete the app completely? Thank you.

Organics2Botanics
New Zealand
2 days using the app
FireGroup replied February 10, 2022

Hi there,

I'm Emily from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for this inconvenience.

For your issue, I have seen that my colleague has sent you a follow-up email to explain more your case as well as some detailed guidance to resolve your case, please kindly check it for further help.

Looking forward to hearing from you soonest.

Regards,
Emily
Transcy - Translate Language and Convert Currency