CartHook Post Purchase Upsell

CartHook Post Purchase Upsell

Reviews (90)

Overall rating
4
Counts per rating level
  • 86% of ratings are 5 stars
    77
  • 1% of ratings are 4 stars
    1
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 11% of ratings are 1 stars
    10
All reviews
February 23, 2022

Awful app. Worse service. App doesn't serve up offers for between 30-50% of sales. When it does, it often serves up the wrong offer. Customer service simply rebuffs any complaints denying the reality that offers aren't being served. This appears to be a growing problem with the app. My worst experience with an app on Shopify in 5 years. I would absolutely stay away. On top of it, reporting is garbage.

Little Hometown
United States
29 days using the app
CartHook replied February 23, 2022

Hi there, thanks for your feedback!

I see our support team already replied after investigating the issues reported. We are sorry to see you go but glad to see you were generating a 10x ROI with our app while using it.