Reviews (58)

Overall rating
4.2
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
February 24, 2022

I installed after seeing the free forever pricing structure within the app store and your pricing matrix- which works for my store right now. then after installing the app, it reverted to a pricing only model of $35/monthly.

Mettalusso
United States
3 minutes using the app
Prehook replied March 3, 2022

Hi there Christine,

Thank you for sharing your feedback, I'm very sorry to hear your experience with Prehook.

Just to be clear, we do have a Free Forever plan, so you do not need to pay anything in order to install the app and build your quiz. You'll only need to upgrade to a paid plan once you need more than 10 engagements.

I have confirmed that you have not been charged anything.

I emailed you a few times, have not heard back yet, but I'd be happy to jump on a call and answer any questions or help you get your quiz set up!

Your satisfaction and success is our primary goal at Prehook, so I do hope that we can make this right for you. Thanks very much, Christine!

- Gen, Co-Founder