Reviews (58)
I installed after seeing the free forever pricing structure within the app store and your pricing matrix- which works for my store right now. then after installing the app, it reverted to a pricing only model of $35/monthly.
Hi there Christine,
Thank you for sharing your feedback, I'm very sorry to hear your experience with Prehook.
Just to be clear, we do have a Free Forever plan, so you do not need to pay anything in order to install the app and build your quiz. You'll only need to upgrade to a paid plan once you need more than 10 engagements.
I have confirmed that you have not been charged anything.
I emailed you a few times, have not heard back yet, but I'd be happy to jump on a call and answer any questions or help you get your quiz set up!
Your satisfaction and success is our primary goal at Prehook, so I do hope that we can make this right for you. Thanks very much, Christine!
- Gen, Co-Founder