Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 27, 2021

I love this app. I tried two different quiz builders before finding this one. The premade templates are great and very easy to customize. I even found one that was specifically made for my niche. I did not have to contact customer service because the app was easy and intuitive to set up and has worked perfectly.

Cake for Breakfast Company
United States
Over 2 years using the app
Prehook replied April 27, 2021

Hi Cake for Breakfast, thanks so much for the review, we are super excited that you've found the app valuable and intuitive.

Of course, feel free to email as at any time as well, we'd love to help with quiz strategy, or your input for features that would help you in the future!

- Gen

Edited August 24, 2023

This app had been a game changer for my skincare store. Recently, I have been unable to access customer data. I have made several attempts to contact them in the last 2 months but they have not replied any of my emails. Sadly, I would have to delete the app after nearly 2 years of delivering great results.

I was contacted and made aware that they had not received any of my numerous emails. The issue was promptly rectified and in addition my account has been credited with 2 months subscription. Glad I can now access of our customer data. Amazing service guys!

Ella Freda Organics
United Kingdom
Over 2 years using the app
Prehook replied September 2, 2021

Wow, thank you so much for sharing your experience with Prehook, we are thrilled to hear how it's been a game-changer for you!!

We are here for you as you continue to grow and test new quiz ideas, very excited to help you get to the next level of growth!

- Gen

August 10, 2021

As soon as we installed Prehook and started showing our quiz to website visitors, we saw an instant rise in conversion rates and AOV. It has helped improve our overall website experience and lets us learn more about our customer's pain points and then, recommends the most suitable health products to help solve our customer's problems now. We tried other quiz apps before but Prehook is the best on the app store–simple to set up, easy to use, beautiful design, price competitive, and best of all, it's helped skyrocket our email and SMS subscribers lists! But my favourite feature of Prehook is how the back end functionality has allowed us to use the data to more effectively retarget customers with relevant email marketing content and cross-sells that are driving repeat purchases. Gen and the Prehook team have been super helpful in guiding us to get the most out of the app and improve our quiz results! Personalized marketing is the future of e-commerce and I would highly recommend using the Prehook app for your business. My only regret is, I should've started using it sooner!

Almost 2 years using the app
Prehook replied August 11, 2021

YES!!! We are thrilled that you are seeing a list in conversion rate and AOV. You are using the customer data in a very sophisticated manner with Klaviyo, so awesome to hear that the data is improving your omnichannel marketing -- email, SMS, paid ads etc. Thanks for using Prehook, excited for your continued growth!

- Gen

February 24, 2021

I used this quiz to make a quiz for my photography business. It was super easy to use. I love the drag and drop option when creating the quiz. My favorite part about Prehook is the fact they have templates to choose from. I was able to take template and just move the boxes and insert my own questions. This made it really easy to understand and with little learning curve. I also really like that it integrates with Klaviyo as it gives me a big advantage to already know what product to market to my customers. I am excited to see how much more revenue it generates.

Hashtag Presets
United States
Almost 2 years using the app
Prehook replied February 24, 2021

Thank you for the review and using Prehook! very glad to hear that it was an easy learning curve. We are here if you have any other questions, just reach out, thanks!

- Gen

December 1, 2021

Great customer service! Gen Furukawa answered all of my questions, even though my request was complicated. I can definetly recommend this app and also the customer service.

Unrefined Riches
Over 1 year using the app
Prehook replied December 1, 2021

Thanks so much for sharing this, we love to solve complicated challenges, glad that we were able to find some resolutions! To your continued success!

- Gen

Edited July 29, 2021

I really like his app. The quiz really helps for marketing as well as assisting my customers find the perfect necklace for them. PLUS its a fun way to engage my customer's! Thank you

United States
Over 1 year using the app
Prehook replied July 29, 2021

Hey Certified Lit,

Thanks so much for the review and feedback. I do think that you have a very fun quiz, we're more excited though that it is helping your marketing and conversion by getting customers to the right product, faster. Thanks for using Prehook, excited for your continued success!

- Gen

Edited June 24, 2021

This app is user friendly and easy to use but more than that, the customer service is the BEST I have ever recieved. Gen, the founder hopped on a call with me to talk about my use case & helped me think through/brainstorm a solution. When you use prehook, it's more than just an app. You get a partner.

United States
Over 1 year using the app
Prehook replied June 29, 2021

Wow, thank you very much for your comments! We definitely aspire to be partners with the merchants, so we really appreciate you acknowledging that. Thanks, excited to see how Prehook is the solution to building out custom candles!

- Gen

November 30, 2021

This app is amazing. It helps build a customer connection and get to learn about them. Love the personalization tools to match your brand. Also, the customer service is extremely amazing. I needed help and they did it for me and it was so smooth and they followed up to make sure everything was good to go.

A Queendom Cosmetics
United States
About 1 year using the app
Prehook replied December 1, 2021

Thanks so much for your review, we are so glad to hear that you had a positive experience adding personalization to your store. Onward to your continued growth!

- Gen

September 6, 2022

Have been using Prehook for a while now, love it. Simple to use and set up - highly recommended for anyone looking for a straight forward self serve quiz funnel. Support is A grade and always available to help or answer any questions.

About 1 year using the app
Prehook replied September 7, 2022

Thank you so much for the review--we're so happy to hear you are seeing success with the quiz funnel, hope to continue your growth with Prehook!

- Gen, Co-Founder

October 11, 2021

Quizzes are a necessary part of any eCommerce strategy, and Prehook gives all you need to craft the perfect quiz to guide your customers or upsells products from your store. The support is amazing and the guys at Prehook are always available to help and guide you on the best use of the app. Also their newsletter is a gem!

🍔 Mr. Dobelina Buns
About 1 year using the app
Prehook replied October 11, 2021

Thank you for the review, Mr. Dobelina! We're thrilled that you're using Prehook to help your marketing strategy, and thank you also for reading our newsletter!

- Gen