Reviews (86)
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This app had been a game changer for my skincare store. Recently, I have been unable to access customer data. I have made several attempts to contact them in the last 2 months but they have not replied any of my emails. Sadly, I would have to delete the app after nearly 2 years of delivering great results.
Update
I was contacted and made aware that they had not received any of my numerous emails. The issue was promptly rectified and in addition my account has been credited with 2 months subscription. Glad I can now access of our customer data. Amazing service guys!
Wow, thank you so much for sharing your experience with Prehook, we are thrilled to hear how it's been a game-changer for you!!
We are here for you as you continue to grow and test new quiz ideas, very excited to help you get to the next level of growth!
- Gen
Have been using Prehook for a while now, love it. Simple to use and set up - highly recommended for anyone looking for a straight forward self serve quiz funnel. Support is A grade and always available to help or answer any questions.
Thank you so much for the review--we're so happy to hear you are seeing success with the quiz funnel, hope to continue your growth with Prehook!
- Gen, Co-Founder
We've seen great results from using Prehook! Easy to implement, drives engagement, and gives you valuable data about prospective customers.The team at Prehook is also very responsive to any support requests and are very dedicated to finding a solution, even to custom problems.
Thanks so much for sharing feedback, we're thrilled to hear that you are learning more about your customers with the quiz and increase engagement!
- Gen
Great app! can't recommend it more, this is my second store and I had to add this app on this one as well. It's very effective in collecting data AND CONVERSION!!! If you set this up correctly it will bring you sales. Also, Gen (app owner/support) is SUPER helpful.
Thanks so much for the feedback, we're so grateful that you are a repeat customer for multiple stores!
We just released revenue attribution, so it's very exciting to hear that you are seeing the ROI in dollars. Thanks so much!
- Gen
This is an excellent app. It is definitely underused for what it provides. It is easy to use and has significantly helped us in lead gen, conversions, and increased sales. And now after speaking with Gen, we just realized we have not even optimized on how to use this most effectively. Expecting even better results now. The customer support is top-notch and will walk you through each step with patience. For any e-commerce brand considering a quiz, we highly recommend Prehook.
Thanks so much for the review, we're so glad to hear that we were able to help you accelerate lsit growth, conversions and sales!
- Gen
We decided to use the Prehook App to help users that are not familiar with electric skateboards. As it is a niche product and we have different types of boards, it is common to find people who want to get an electric skateboard but don't know how to start. With Preehook, we are able to provide a personalised product recommendation and get more sales. UI: It is very simple to use. It was easy to set up the quiz and adjust it according to our needs. Support: Amazing support team! All responses were prompt, and the team went the extra mile whenever we needed to contact them. 11/10 Integrations: we integrated it with Klavyio, which was a little bit difficult to set up initially but now is working well. With this integration, we're able to nurture users that are not quite ready to buy.
Wow, we are so thrilled to read this review, thank you so much for taking the time to share your positive experiences with Prehook. So glad to hear that you are able to improve your on-site experience and email/nurture flows with Klaviyo. Super excited to see your continued growth!
- Gen
My man Gen was awesome, we scheduled a called, shared screens and he showed me some great ways to integrate my Prehook with Klaviyo and inside of my product pages to increase my conversions...Excellent
Thank you so much for your feedback and review, it was a pleasure showing you around the product and helping you increase conversions. Here's to your continued success!
- Gen
Great app for online shopping! Really easy to use and customize. Gen is extremely helpful and explains the product/capabilities very clearly. Already seeing results!
Thanks so much for sharing your feedback, we're thrilled that you are finding it easy to use and customize!
- Gen
This app is amazing. It helps build a customer connection and get to learn about them. Love the personalization tools to match your brand. Also, the customer service is extremely amazing. I needed help and they did it for me and it was so smooth and they followed up to make sure everything was good to go.
Thanks so much for your review, we are so glad to hear that you had a positive experience adding personalization to your store. Onward to your continued growth!
- Gen
Being a small business owner and having a White collar job isn’t an easy fit, especially when your clients wish to know which products works best for them. Using prehook quiz has made it easier, customizing product recommendations and suitability. Also they do have excellent customer service. Overall - A PLEASED CLIENT HERE
Thank you for the review -- we are so happy that you are pleased with your quiz and Prehook experience! Here's to your continued success!
- Gen