Prehook: Quiz Funnel Builder , 89 reviews

Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 18, 2022

We've seen great results from using Prehook! Easy to implement, drives engagement, and gives you valuable data about prospective customers.The team at Prehook is also very responsive to any support requests and are very dedicated to finding a solution, even to custom problems.

United States
Time spent using app: 8 months
Prehook replied December 1, 2022

Thanks so much for sharing feedback, we're thrilled to hear that you are learning more about your customers with the quiz and increase engagement!

- Gen

October 21, 2022

Truly happy so far with this app. Gen was super helpful with any questions I had and helped me move forward in set up. This is an amazing way to start to gain direct insight on you customers and what they need/want. Highly recommend

Maddi and Joan
United States
Time spent using app: 5 months
Prehook replied October 24, 2022

Thank you so much for the review, it's been a pleasure to work with you on getting your quiz live, very excited to see you learn more about your customers and increase your conversion rate with the Prehook quiz!



October 21, 2022

This Quiz App is a great addition to my client's e-commerce store since we can personalize more and know what our customers want. Gen of Prehook is also very hands-on and always able to help us with our concerns. Thank you!

United States
Time spent using app: About 1 month
October 8, 2022

I love the design of this app and I felt the pricing was better than other quiz apps, I meant to migrate over to this app from another but the recommendation algorithms don't seem to work very well and it was just too much of a hassle in the end to set it up properly. I'd give 3 stars, it probably would work well for simpler quizzes with straightforward responses, but I gave 2 because we were charged $45 for the app even though we had no completions(never went live).

United States
Time spent using app: 28 days
Prehook replied October 18, 2022

Hi there Alina,

Thanks very much for sharing your feedback!

I'm sorry that your experience with Prehook was a 2-3 star experience. We aim to provide the best customer support and success in the Shopify ecosystem, and I'd appreciate the opportunity to make this right for you if you are open to it.

I have emailed a few times, happy to refund you and ensure that you are able to migrate with fine-tuned recommendation algorithms if you'd like. unfortunately we were not able to connect on our scheduled call.

Please reach out to me directly any time if we can help you migrate your quiz, we can take care of all of the quiz design and implementation to get it set up to your liking. I understand that the recommendation can take some time to set up, as we have focused on building a robust recommendation platform.

Thanks again for trying Prehook, I hope that we can make this right for you.


Gen, Prehook Co-Founder

September 27, 2022

Not only is Prehook generating great revenue for our business but the Founder jumped on a zoom call with he to help me optimize our current strategy. If you're on the fence, pull the trigger. These guys and their app is the real deal.

K9 Sport Sack
United States
Time spent using app: 4 months
Prehook replied September 28, 2022

Thank you for your review, it means a lot for you to share your experience. Thrilled to hear about your experiences with Prehook, and excited to see continued growth!

- Gen

September 6, 2022

Have been using Prehook for a while now, love it. Simple to use and set up - highly recommended for anyone looking for a straight forward self serve quiz funnel. Support is A grade and always available to help or answer any questions.

Time spent using app: About 1 year
Prehook replied September 7, 2022

Thank you so much for the review--we're so happy to hear you are seeing success with the quiz funnel, hope to continue your growth with Prehook!

- Gen, Co-Founder

August 25, 2022

Great app for online shopping! Really easy to use and customize. Gen is extremely helpful and explains the product/capabilities very clearly. Already seeing results!

SHAUNS California
United States
Time spent using app: 5 months
Prehook replied August 26, 2022

Thanks so much for sharing your feedback, we're thrilled that you are finding it easy to use and customize!

- Gen

July 24, 2022

I have been working on a quiz to build my list. So far, I love the flexibility, conditional logic capabilities and product. And the customer service is incredibly responsive and supportive! Top notch!

Bougie Dawg
United States
Time spent using app: 4 months
Prehook replied August 26, 2022

Thank you for sharing your feedback! We appreciate that you are able to address your needs with Prehook's quiz platform!

July 21, 2022

I am surprised no one reported how buggy this app is. The first time I created a quiz, it won't show me any product recommendations. The second time, I created works fine. But as soon as I move around the questions, the problem started showing up again. It seems like you have to plan everything from the very start, anytime you want to make changes then the app starts acting weird. Am I really the only one that has these problems? I tried to contact developer, but haven't received any response yet.

Tea and Whisk
United States
Time spent using app: About 1 year
Prehook replied August 26, 2022

Hi there,

Thank you for sharing your experience with Prehook. I am very sorry to hear that you were having a buggy experience.

We prioritize your happiness and customer experience, and I'd love the opportunity to make this right with you. I've reached out several times via email, have not heard back, but if we can do ANYTHING to help you with your quiz experience, please reach out directly

Thanks very much!

- Gen

July 18, 2022

I really love how easy to use this app is, Gen helped out when I needed some help. If you want to enhance your customer service get this app!
United States
Time spent using app: 3 days
Prehook replied August 26, 2022

Thanks for sharing your feedback, so thrilled to help you!