Transcy: AI Language Translate

Transcy: AI Language Translate

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Reviews (2,468)

Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
    2.2K
  • 5% of ratings are 4 stars
    115
  • 1% of ratings are 3 stars
    24
  • 1% of ratings are 2 stars
    19
  • 5% of ratings are 1 stars
    119
All reviews
March 8, 2022

We uninstalled this app once as the staff told us that Transcy is are not compatible with other 3rd party app. After we uninstalled, Transcy's staff Jennifer begged us to reinstalled so she will look into the problem and solve it. We reinstalled eventually and Transcy's dev team gave us the same answer of their incompatibility. We are highly unimpressed. Sorry but this app will waste your time. Do not try.

OhMyClass 學住慳
Hong Kong SAR
21 days using the app
FireGroup replied March 9, 2022

Hi there,

This is Brian and please accept my deepest apology for this inconvenience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation

As I have seen that my colleague is reaching out you but unsuccessful, also has sent you follow-up emails, please kindly check your email for further support. Looking forward to hearing from you soon.

Regards,
Brian
Transcy - Translate Language and Convert Currency