Ryviu: Product Reviews App

Ryviu: Product Reviews App

Reviews (457)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
May 14, 2022

There are aspects of this review app that are very good. The control over the look and feel of the review and Q&A widgets is excellent. However, there are several areas where the developer could improve. We're having significant issues with spam reviews or Q&A entries (ie: a question with 1 character, submitted over and over again). The developer has ignored our request for help with spam filtering. It had gotten so bad at one point that we were forced to disable the Q&A function. We'd also like to see the ability for reviews or Q&A to be shared automatically across more than one product. There are situations, especially with the Q&A function, where the questions are applicable across a wide range of nearly identical products. Our previous review app on our old shopping cart did allow this feature.

The Mattress & Sleep Company
Canada
About 1 year using the app
Ryviu replied May 15, 2022

Hi there,

My name's Yen from the Ryviu support team. We appreciate your feedback and sincerely apologize for the problem you encountered.

We have already contacted you privately to assist you in resolving that issue. Please check your inbox so that we can continue to help you.

Thank you for your patience.

Best regards,
Yen