Ryviu: Product Reviews & QA
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,505)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to import reviews from platforms like Etsy and Amazon, enhancing social proof and SEO via Google Rich Snippets. It's noted for its attractive review displays and features like photo reviews and customizable widgets. Some merchants faced issues with email automation, but the ease of integration with Shopify and the responsive support team are highly praised.
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I was able to set up Ryviu quite easily to get started and then import reviews from Etsy, although it took a bit of time. The team are very quick to respond and they're always helpful if you run into problems. Thanks!
I have been using this app for a long time now - everything is great! Recently updated the Shopify theme and needed support to solve a small problem with the page display. Chloe from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!
Pretty good for what we need it for! Support is always helpful to try to find a solution.
Used this app for over a year. Worked great initially. The email automation to send review requests now breaks all the time and you won't notice until you wonder why you aren't getting any new reviews and go check to see hundreds of scheduled emails that never send. Support is not helpful in the slightest with the issue. Looking for a new review app do not waste your time.
Hi there,
Thank you for sharing your feedback. We're sorry to hear about your experience and genuinely appreciate your input.
To clarify, our email automation system will send review requests for orders where the customer's email is verified through Shopify. However, to ensure compliance and avoid potential issues, we do not send review request emails for orders where the email is not verified.
We understand how important it is to keep your review requests consistent, and we're here to help troubleshoot any specific cases where emails might not be sent as expected.
Best regards,
The Ryviu Team.
Amazing app to use, would highly recommend. Quick customer service response and answers as well.
i met a problem while uploading the reviews, the staff Dan is so helpful and patient to help me out, can't express my gratitude much.
The support team was amazing, answered really quick ! thanks a lot Chloe :) Best Review app !
Ryviu is incredibly easy to use and offers great value for the price. A special thanks to Yen from support – her quick, professional, and friendly assistance made a huge difference. If you're looking for a reliable review app for your store, Ryviu is the perfect choice!
It is easier to use than other scoring software. Mr. Dan responds very quickly and is very kind. He solved many of my difficult problems. He is the best technician I have ever seen！
Good product and very professional custoemr service team.