Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,503)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly integrate and manage e-commerce reviews, including importing reviews from platforms like Amazon and displaying photo reviews. Features like Google Rich Snippets and a masonry style review widget enhance customer interaction, while the Q&A sections on product pages improve usability. The app is noted for its cost-effectiveness, quick setup, and responsive customer support, making it a valuable tool for enhancing customer trust and engagement.

January 13, 2025

I have been using this app for a long time now - everything is great! Recently updated the Shopify theme and needed support to solve a small problem with the page display. Chloe from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!

RshPets
Poland
About 3 years using the app
January 13, 2025

Used this app for over a year. Worked great initially. The email automation to send review requests now breaks all the time and you won't notice until you wonder why you aren't getting any new reviews and go check to see hundreds of scheduled emails that never send. Support is not helpful in the slightest with the issue. Looking for a new review app do not waste your time.

Figures Toy Company
United States
Almost 2 years using the app
Ryviu replied January 14, 2025

Hi there,

Thank you for sharing your feedback. We're sorry to hear about your experience and genuinely appreciate your input.

To clarify, our email automation system will send review requests for orders where the customer's email is verified through Shopify. However, to ensure compliance and avoid potential issues, we do not send review request emails for orders where the email is not verified.

We understand how important it is to keep your review requests consistent, and we're here to help troubleshoot any specific cases where emails might not be sent as expected.

Best regards,
The Ryviu Team.

December 30, 2024

Amazing app to use, would highly recommend. Quick customer service response and answers as well.

Ruuji
Malaysia
Over 3 years using the app
December 9, 2024

i met a problem while uploading the reviews, the staff Dan is so helpful and patient to help me out, can't express my gratitude much.

Renpho CA
United States
Over 3 years using the app
October 29, 2024

It is easier to use than other scoring software. Mr. Dan responds very quickly and is very kind. He solved many of my difficult problems. He is the best technician I have ever seen!

MAGCOMSEN
China
Over 2 years using the app
November 28, 2024

Ryviu is incredibly easy to use and offers great value for the price. A special thanks to Yen from support – her quick, professional, and friendly assistance made a huge difference. If you're looking for a reliable review app for your store, Ryviu is the perfect choice!

Flowersagas
Hong Kong SAR
22 days using the app
November 20, 2024

Good product and very professional custoemr service team.

Dasbatteries
China
Over 4 years using the app
November 25, 2024

Good customer service. Super quice question answer by Chloe. thx

Soing
China
Over 4 years using the app
September 19, 2024

I've been using the Ryviu app for over a year now, and after trying several other options, I can confidently say this is the best one out there. The integration with Google feed has made adding new products incredibly simple and hassle-free. Highly recommended for anyone looking to streamline their review management!

Izkan Nutrition
United Kingdom
12 months using the app
November 13, 2024

The masonry style review widget is perfect for my website. Amazon review import was a gamechanger. Dan and Elle were great. Promptly attended to all my queries. Highly Recommended.

Arte House
India
11 months using the app