Ryviu: Product Reviews & QA
Reviews (1,426)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting online sales and enhancing store reputation through features like photo reviews and extensive customization options. It's praised for its ease of installation and use, including the ability to import reviews. The support team, particularly noted for members like Dan, Yen, Selina, and Chloe, receives accolades for their responsiveness and effectiveness, especially through the 24/7 live chat service.
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I am a big fan of this App, it has many features and customization. Neat and clean, all clear to understand, for me and for my customers. App allows reviewers to place a photos, as well. Support team is top notch. I am on my free plan for now, I've tried other Apps, but no one like Ryviu. Once my store grow, I will move to paid plan. Highly recommend. Oh, the important thing is, they are very patient with hard to deal clients (me), and they stay calm, and do not push their clients to use paid plan, which I respect and I appreciate it, very much. Thank you, and keep doing great work!
Customer service is super fast and helpful. Also, the app is easy to use.
My favorite reviews app by far! Dan is also so helpful and patient and helped me customize my app. Thank you so much :)
I recently switched from Stamped to Ryviu Reviews and couldn’t be happier with the decision. The support team is always available and incredibly helpful. In my opinion, it’s the best value review app on Shopify. Highly recommend!
Selina the helpful support agent from Ryviu was extremely attentive & solved my issue for me within minutes. Very pleased with this platform & it service :)
How does this have 4.8 stars? All of those reviews have to fake as these people control reviews.
This app is literally the worst app I have used in my life.
One day it works half okay and the next day the buttons have disappeared so I can't add reviews to my products. It does not import all the reviews from Amazon and cant even handle a link from Aliexpress. Then when it decides to work half okay it sometimes double reviews without any explanation as to why then one has to remove them and reimport them.
People pay for this. Why does this not work? It is affecting my business. I will look for other review apps. Waste of money and time.
Do not waste your time with this. Ryviu will most likely remove this too.
Hi there,
Yen from the Ryviu team here. I apologize for the issues you’ve encountered with our Ryviu app.
I've sent you an email via our support line and would appreciate your feedback so we can address and resolve your problems.
Thank you for your patience and understanding.
All the best,
Yen
your support tech/coder Chloe was more than excellent. She helped me over and above to solve our problems. Give her a raise.
thank you very much
Carolyn
The app function is great! Customer service is super fast and helpful.
Great app and Selina is doing outstanding customer service!
Best review app. Plenty of settings, easy to use, and very fast support