Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,491)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to integrate reviews and Q&A on product pages, enhancing customer trust. It supports importing reviews from external platforms like Amazon and features photo reviews, Google feed integration, and customizable review widgets. The free plan offers substantial features suitable for new businesses, and the support team is noted for being responsive and professional, efficiently resolving issues without pushing for paid upgrades.

September 26, 2024

All my 14 stores i m using this app. YEN is great customer agent and their customer support is always the best

Aussies Premium
Australia
10 months using the app
September 9, 2024

Always satisfied with Ryviu’s excellent support, service, and top-notch products. Highly recommend!

Shopya.in
India
About 2 years using the app
August 22, 2024

Definitely 5 stars, help you input Google Rich Snippet code, answer the questions and figure it out quickly.

Gaslandchef
United States
About 2 years using the app
September 9, 2024

Their team is very professional, very nice, and very patient. The APP is also super awesome and is the most cost-effective review APP.

MOWTE
China
About 2 months using the app
November 19, 2024

I added this app since it says it's compatible with my store. This particular store is the $5 starter plan as it's only used for shipping a few products, my other store is for local pick up & delivery. This was just the most economical and user friendly way to set up my stores. Even though this app claims to be compatible with the starter plan, the widgets will not add. When I asked customer service I was informed that the review widget is not compatible with the starter plan and I need to upgrade. So I guess I'll look for a different app.

State 48 Bakehouse LLC
United States
27 days using the app
Ryviu replied November 20, 2024

Hi there,

I'm Dan from Ryviu team.

Thank you for your feedback. We sincerely apologize for any inconvenience. While our app strives to be compatible with most Shopify themes, certain features, like the review widget, are on Shopify's Starter Plan due to its restrictions on customization or editing theme files, so our widgets could not be added.

We truly value your input and will use it to improve our communication and compatibility details. If you have any other questions or need further assistance, we’re here to help. Thank you for giving us a try, and we wish you all the best with your stores!

All the best,
The Ryviu Team

September 3, 2024

Good

Paddington-store
United States
2 months using the app
November 6, 2024

Dan has helped me multiple times, he was very quick and even helped me edit my code to get things working!

Auragence
United States
1 day using the app
November 12, 2024

Yen showed great customer support. thank you

APS Drones
Australia
12 months using the app
November 25, 2024

Fast and effective support!

Jowlroel Mailers
China
5 months using the app
September 19, 2024

Great app with good customer service. Have to thank Selina for her prompt assistance.

Calli Coffee
Singapore
10 months using the app