Reviews (282)
2026.06 New update: For my small events (under a 100 tickets) this app works well however I just went through my two biggest events of the year (450 and 650) people and the apps just kept signing me out. There is no way on mobile to get quick help so I emailed and their AI auto closed my request. 2 days later someone reaches out to me which is utterly useless - I pay them thousands and thousands of dollars a year but when I have a big event their check-in apps failed by constantly logging out. Delayed out event start by 40 minutes. Wouldn't recommend this app for any larger event and I will be looking for a new ticketing provider.
Hi there - thanks for taking the time to write this, and share detail. Although it is gutting for us to hear how much trouble you had, we appreciate the time you took to write it. The issues you experienced are not in line with the support we provide (just read our other reviews, we really pride ourselves in our service and product). We will continue to work with you to ensure this doesn't happen again!
July 11 update: We've chatted with this merchant and are working super hard to help him. Also, we like him a lot as a person and want him to be our friend. :)
