Reviews (154)

Overall rating
1.8
Counts per rating level
  • 11% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 75% of ratings are 1 stars
All reviews
July 22, 2022

Wow, this app is not worth the upgrade. The upgrade should be free if anything. I can't belive this is live on the Shopify Appstore like this.

Hemmavid
Sweden
About 2 hours using the app
Trustpilot replied July 22, 2022

Hello Hemmavid,

Thank you for taking the time to provide this feedback. We appreciate you letting us know when our service isn't meeting your expectations as we want your experience with Trustpilot to be as seamless and accessible as possible.

We would like to emphasize that our app can absolutely be used for free, with no need to upgrade unless you are looking for additional features. Learn more about all the ways that you can use Trustpilot for free here: https://support.trustpilot.com/hc/en-us/articles/236051547-Use-Trustpilot-for-free

We would be keen to find out what aspects of the app can be improved, so that we can pass your feedback on to our development team, if you are willing to share this information please submit a support ticket here: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360001776219

Kind Regards
Jen - Trustpilot