X

X

Reviews (58)

Overall rating
2.9
Counts per rating level
  • 33% of ratings are 5 stars
    19
  • 9% of ratings are 4 stars
    5
  • 9% of ratings are 3 stars
    5
  • 5% of ratings are 2 stars
    3
  • 45% of ratings are 1 stars
    26
All reviews
August 11, 2022

Horrible. Stuck in a loop that keeps asking us to install the app. app is and has been installed but still the loop. Not recommended at all.

Grade City Comics LLC
United States
About 1 month using the app
X replied August 11, 2022

Hi Grade City Comics LLC,

Thank you for reaching out! We checked your account and saw all of your products were automatically synced and can be found via the “All Products” tab in Twitter Shopping Manager (https://ads.twitter.com/shopping_manager).

We noticed your products have "unavailable" status due to image size compatibility issue. Please refer to the “image_link” section of our product specs guide (https://business.twitter.com/en/help/shopping-specs.html) and ensure that your product image links meet all of the following requirements:
- All images must be in JPG, GIF, WEBP, or PNG format.
- The minimum image size is 500 x 500 px.
- The maximum image file size is 5 MB.

Once the image size issue is resolved, please reference our onboarding guide for next steps and don’t hesitate to reach out to us at merchant-support@twitter.com if you have any questions! Thank you! ​​
https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv

Thank you,
Twitter Shopping Support