RP ProMap ‑ Store Locator

RP ProMap ‑ Store Locator

Reviews (390)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
September 6, 2022

simple questions to help support; they took many time as they help other merchants as well on same time so it is not very 'chattable' with direct answers and also the easy questions of import csv file template have send as an attachment; but chat support need a developers to review it. while he can just check if template is ok or not or what to change to the template. took me 45 minutes to still have not any answer in this. Deleted the app

alwaysrun4president
Netherlands
2 days using the app
Rose Perl Technology LLC replied September 2, 2026

We’re very sorry that the installation process and support experience fell so far short of expectations. The app has since been acquired and is now under new management. We have updated and simplified the installation workflow and made significant improvements to customer support.

We understand why you were frustrated, and we would appreciate the opportunity to provide a much better experience. If you’re willing to try the app again, please contact our support team and we’ll personally help ensure it is installed and working correctly.