Reviews (20)
Overall rating
4.7
November 19, 2022
Excellent customer service and fast respond from Helixo. Even thou it take a few days for them to notice our reported problem.
La Parure Jewellery
Malaysia
11 months using the app
Helixo replied
November 25, 2025
Thank you for your honest feedback and for acknowledging our support team! 😊 We’re glad to hear that you found Helixo’s customer service excellent and our responses helpful.
We also appreciate your patience regarding the time it took to notice the issue. Your input helps us improve our response processes so that we can assist our customers even faster in the future.
In case of further queries, please contact us at support@helixo.co
or via our in-app chat. We’re always happy to assist you.
– Helixo Support Team