Reviews (723)
3rd Jan 2026
I have moved both Amazon and eBay off LitCommerce as Amazon just stopped syncing and I could not get it fixed quickly enough by LitCommerece. I have kept the Etsy integration with LitCommerce due to a customisation I have with them. Every 3 months they update their software and every 3 months they overwrite my customisations which causes issues with overselling (qty) and underselling (price). The std response to a critical incident is that they will fix in 24 hours. Then it's another 24 hours and then its the weekend ... Anyway, I don't recommend using this app if you have customisations. Unfortunately, I am going to have to look at moving over the next couple of months as it's just too unreliable.
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Until this last month - I had been extremely happy with LitCommerce. It started at the end of June 2025 (financial year end in Australia) when the ENTIRE team was away for 4 days and I had a major incident. It was eventually resolved.
Then 4 days ago - I could not import from Shopify (spinning wheel) - I have been assured it would be fixed in 24 then 48 hours then ... who knows when. I also noticed that my inventory is not being sync'd from Shopify to LitCommerce as items are sold. This was reported 24 hours ago. Despite these being critical incidents - I still have no idea when this will be resolved. I am beyond disappointed.
There does not seem to be any support over weekends or in office hours for Australia. I am Ok to wait up to 24 hours for a critical incident but then I really do need it fixed.
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With the Shopify -> ebay integration falling away on 31/12/2022, I was looking around for another solution. I was interested to see that LitCommerce had an integration to Etsy as well which solved a more immediate problem. My units of measure on both platforms differed for quilting fabric - I sell in Fat Quarters 1 = 25cm on Etsy and 1 = 1 cm on Shopify. I contracted LitCommerce to do some custom integration for these products to keep my inventory in sync and then to import orders into Shopify as the correct UOM. It has been a long process - the platform is a little buggy - BUT - and this is the reason I gave 5 STARS - the support is fantastic. Yes, they may not be in my timezone (Australia), but I can leave a message for Ember in the chat and as soon as she starts - it is addressed and more importantly she is in constant contact with updates.
I will let things settle down and then start the process to integrate with eBay by the end of the year.
If you have patience, are prepared to test, want a low cost solution - this is the integration for you.