Reviews (108)
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Must have app for any shopify store. Before riskified we always had to call up customers to go through a makeshift process of verifying their card but riskified takes out all that hassle. Saves times and really protects us from the potential of charge back which overtime could create bigger problems. If you have international orders or high price items this is something you need today.
Riskified has been a key to our growth and streamlining operations since very early on. Compared to competitive services, their direct integration into the approval process has made fraud protection completely hands-off, allowing us to focus on the actual business.
Without a fraud service in place, you will either avoid shipping legitimate orders because you're unsure, or you'll get hit with chargebacks unexpectedly. Definitely recommend them!
This is a great app and it does give you that essential backup/help to help tackle fraud. I have been Investigating fraud and how it could impact our business and in my opinion if your not using this app then you are leaving yourself open to significant risk.
Definitely recommend this app to others.
Great app. Definitely one of the regularly used tools in our toolbox. I love that I only pay if I think an order is fraudulent and I'm wrong. I can't lose.
We've been using Riskified for more than a year and highly recommend it.
Riskified is a must have for anyone who sells online. I don't have to worry about deciding whether to accept a risky order because with Riskified I know that any order they approve is totally protected. Installing the app was quick and painless and their customer service has been excellent.
A perfect app.
Riskified has saved me countless times both with orders that seemed legit and turned out fraud and with orders that seemed suspicious and are legit.
We wouldn't have a webstore without it.
Justin Machus
www.machusonline.com
Very responsive customer service. Excellent to deal with.
Have taken us from 3 to 4 charge backs per month to none the past two months -
Great Job
Thanks
Garry Grimshaw
Blue Steel Jewelry
Very helpful app that keeps you at ease with every purchase. Affordable rates and the peace of mind to know that your sales are legitimate.
Even if you don't plan to use them much, having the ability to send a suspicious order to them and then pay a reasonable fee for fraud insurance is huge. We have our own integrated third party fraud review tool that we use to identify high risk orders, and then we give those orders to riskified when we can't easily validate them as legitimate. The integration with shopify makes it one click to submit the order, and they get back with answers super quick most of the time. Love it.
Simply a wonderful addition to our order and fulfillment process! These guys make sifting through orders 10x easier and help us avoid fraud like never before. Their option to process orders manually or automatically also helps us tailor which orders require riskified and which do not. Highly recommended.