Reviews (108)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
February 4, 2016

Was definetely getting a few fraud order from my website at illcurrency.com definetely saves you a lot money especially during holidays

Illcurrency
United States
Over 2 years using the app
June 28, 2013

It's simple.

GET THIS APP!

Riskified saves time and makes you money. Also, they are equipped with reliable and speedy customer service team.

Make the switch.

ZERO GRAVITY
United States
Over 2 years using the app
April 28, 2016

Love leaving this up to the pros to catch the bad guys on high risk orders and guarantee our order transactions from chargebacks while we focus on other aspects of running our business!

Velean Passion
United States
Over 2 years using the app
October 26, 2013

I love Riskified. Since We started using it out chargeback level has plummeted to zero. Initially Riskified was pretty expensive but since the implementation of submit every transaction at a 1.4% rate, it has become more economically attractive. I have not had the chance to check out their chargeback guarantee because there hasn't been any.

The only reason I gave it 4 stars out of 5 is that sometimes it takes several hours (6+) on high dollar transactions placed late in the day. It's almost as if a human has to approve it (maybe that's true) and there is no night shift. Just pure speculation.

Their service has been excellent, their communication great and the app as rock solid as it can be,

If you are concerned about chargebacks, Riskify is highly recommended.

WalkeraHelicopterSupply

Walkera Helicopter Supply Co. - "You don't need a license to fly our helicopters"
United States
Over 2 years using the app
May 4, 2016

Works as advertised. Easy to use. I like the personalized payment profiles.

Half Full Glassware Accessories
Canada
Over 2 years using the app
March 28, 2013

Riskified is great. Very easy to use and it does what it promises. We had several suspicious orders and Riskified checked them and approved them for us, allowing us to fulfill the order and not decline them. Highly recommended!

lullubee
United States
Over 2 years using the app
May 4, 2016

I've been using Riskified on Devtees.com for about a year or more now, and it's one of the single best additions to my Shopify store. It has successfully and consistently mitigated the ridiculous onslaught of fraudulent orders I get, and I highly recommend it to anyone else looking for a solution for mitigating fraudulent orders and the inevitable chargebacks that come with them.

Dev Tees
United States
Over 2 years using the app
October 22, 2013

An absolutely fantastic product. Their customer service is unparalleled in my book. We had suggestions, they not only listened but helped us achieve them. We don't worry about fraud anymore...and that's a huge load off of my mind.

Parkour Shoes and Clothing - Know Obstacles Store - World Freerunning
United States
Over 2 years using the app
Edited May 1, 2015

The app has been a blessing to us. From the outset Riskified has been a pleasure to work with. Natalie Goodis has been very supportive and helpful in getting us up and running. The support team has been great when we have had questions (but haven't been many since the product works 100% as intended). It has been a great time saver to us. We no longer have to manually check orders and make educated guesses on if we should allow or not. We have gotten burned on several occasions. Riskified has taken all the guess work out of the process, one less thing to worry about. I would highly recommend this product to anyone selling on the web. Thanks again for a wonderful product.

Citi Trends
United States
Over 2 years using the app
March 31, 2015

FABULOUS product! This software helps significantly with the ease of admin - since we no longer need to worry about fake orders coming through! Thank you again your program is a lifesaver for an online entrepreneur.

BOMBAY HAIR
United States
Over 2 years using the app