Riskified

I would strongly recommend Riskified to all merchants as an added tool to prevent fraud. With different payment tiers that fit each merchant, Riskified is a cost-effective solution to reduce fraud and maximize order conversion. They take the guess work out of fraud screening and reduce inaccurate order reversals (orders that are reversed because they might be fraudulent, but are not).

If you're a business going online, Riskified is a MUST-HAVE Asset. We started solo without Riskified and had chargebacks that bit deep into our margins. Considering Shopify in general does not support Verified by Visa or Mastercard Securecode, we could never win the chargeback case with our merchant provider.

Thanks to Riskified, we no longer have to worry. They do a great job evaluating the transaction and if there is a Chargeback they get the funds back to you as promised. No Gimmicks, support is solid and this company is the best company I have ever dealt with in so many years.

A HUGE sigh of relief for us. We can now focus on making money rather than risk losing it to fraudsters on the Internet.

Pay the extra few percentages...in the long run it saves you stress and dreaded chargebacks.

Great job guys!

Team Fragancebuy.ca

We deal with a lot of online orders in our business and using Riskified gives us total confidence to ship orders quickly and efficiently and we are able to serve our customers better than ever. If you use Shopify this is a "must-have" app. Their customer service is amazing and we always receive a fast and courteous response to any questions we have. Highly recommended!

Josh
Leica Store Miami
www.leicastoremiami.com

Riskified is saving us valuable time and money that up until now has been spent doing due diligence on orders to see if they are fraudulent or not. Every international order was always a project, until we found Riskified. Kudos to Riskified – I will recommend to others!

For anyone (like me) who couldnt find pricing information -- they dont make it easy to locate to incentivise you to email. So i emailed.... For one off orders,

It is a 5% fee on orders
It is a 5% fee on orders
It is a 5% fee on orders
It is a 5% fee on orders
It is a 5% fee on orders
It is a 5% fee on orders

thanks!

This is such a great app, really helped us out with our charge-back issues and saved us tons of time

ATTENTION: Stay away from this Israel based company! This is is a real bad example of a company promising a lot and generating a lot of positive feedbacks, but when it comes to reality they keep nothing!!!
Here our story:
(1) We had several contacts Riskified BEFORE considering going with that company and installing that app. They always want to call you on get you quickly in the boat. We insisted on written information to have something in the hand in case things would not work out as promised! It took already several rounds to get even a clear PRICE information, a big drawback already at the start, where other fraud protecting company's are clear right from the beginning! But finally we were set and made made the decision to go with them.
(2) Installation is easy BUT then the next big hammer: They want your credit card info during the set up and that via an UNSUPPORTED and UNSECURE pop-up window, which was automatically blocked by our PC Internet Security Software - God sake!! That completely damaged our TRUST in that company: How can a fraud protection supplier want to have your own credit card information over dubious connections?? Would you trust such a company?
(3) We immediately contacted the company several times over the next 24 hours: NO response at all! We called our first contact: He pormised to clarify the situation and never came back. All subsequent phone calls were blocked (on purpose). We do not want to image what would have happened with such a partner in case of a real urgent fraud??
(4) We finally received an email stating that due to Riskified's checks they would not be able to offer us their service LOL!!! That's how that company treats critical customer, OOHHHAAA.
Summary: We can just recommend to every new store: Stay away from these guys and choose a more reliable partner.
We finally went over to their direct competitor Sign.... and what a difference: All questions answered in 30 minutes, easy install and a SECURE link for the credit card info upload; that's how it has to be!!! Service meqans zero fraud liability (insurance) for slightly more than at R. (for 1% instead of 0.7%), but clear, honest and so far reliable.
We fianlly are happy to dealwith a trust-worthy partner, who by the way informed us, that our first shot seems to not take any new customer in 2015 anymore at all; Surprise ....

Great App! has saved me plenty of times and the customer service is excellent.