Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

February 22, 2023

Amazing service, popups made with the app look great, and great customer service. 5/5 for Paul on the customer service team, he helped me with all the questions I had, and his team and him even created a few lines of code for me to solve a problem i was having with the image background on my popup. Thank you guys!

EMBRACEL STORE
United States
2 months using the app
TYDAL replied February 22, 2023

We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out.
All the best, Kevin

July 6, 2023

very helpful, thank you for your help. I would like to recommend this app to yall use. As it's a very powerful

Tume Activewear
Indonesia
2 months using the app
TYDAL replied July 7, 2023

So glad to hear that you found our app helpful! 🙌 We appreciate and thank you for the fantastic feedback and recommendation! 😊
- Lea & Rivo Team

December 1, 2022

Customer service at rivo is one of the best that i've seen in the market. The app is easy to use and looks fine.

Atzaro Lifestyle
Netherlands
2 months using the app
TYDAL replied December 2, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin

December 22, 2022

Very good app, easy to understand. Very quick customer support and very useful.
My recommendations. .

24kgifts
Croatia
2 months using the app
TYDAL replied December 22, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

July 22, 2022

I used this app to add email pop up to my store and Vicky helped me sort it out quickly! she was so lovely to talk to and was very helpful!

Cuddly Bubs
Australia
2 months using the app
TYDAL replied July 25, 2022

Thank you for the awesome review! We truly appreciate you using the app. Cheers, Kevin

June 23, 2022

Lance you are the best! Thanks for help me! I highly recommend this app! Easy to use and install. Try it!

Maison Beverly
United States
2 months using the app
TYDAL replied June 23, 2022

We're so glad that you are satisfied with our customer support! Thanks for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

December 17, 2022

Very good support!!!
The app is easy to use and the support is very good and helpful but also very gentle!

easyfootball
Germany
2 months using the app
TYDAL replied December 19, 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

August 13, 2022

Vicky was so helpful when I asked to remove the branding for the popup. She also gave me additional feedback on my website, which I really appreciated!

April Layne Boutique
United States
2 months using the app
TYDAL replied August 15, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

December 7, 2022

I had a great experience on the website and Abbie helped me out a lot. She gave me tips on how to improve my website and gave me VIP features for free.

hiveprove.com
United States
About 2 months using the app
September 18, 2022

The support was really helpful. To be fair, i haven't waited for such quick and polite answer. Thanks so much!

Loodn
Estonia
About 2 months using the app
TYDAL replied September 19, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and we are always here anytime you need us! All the best, Kevin