Reviews (4,653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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Best app on the market, with FAST I mean really FAST customer support!
there's many different features that u can choose from too!
This review made our day! ✨ Thank you so much for the kind words, and we are here anytime you need us. 🤩 Cheers, Kevin
App de lujo, gratis, funciona perfecta y la atención es espectacular y rápida. yo la instalo en cada una de mis tiendas online 100% recomendado!
Muchas gracias por usar nuestra aplicación y recomendarnos a la comunidad. Si tiene alguna pregunta o experimenta problemas en el camino, no dude en hacérnoslo saber. Siempre estamos aquí para ayudar. Todo lo mejor, Kevin
My CSR Pete was quite patient in his responses. Rivo has invested a lot in the email popups and it being completely free has the CSRs even more enthusiastic to assist.
Highly recommend.
UPDATE: THEY ARE WORTH EVERY PENNY YOU MAY THINK OF SPENDING ON OTHER APPS!
I had a little glitch and my CSR- Pete had to contact the tech guys and made sure it was fixed. Shout out to Lea for stepping in while I thought I was left to crickets.
Every product can be elevated if you just go the "extra." For Rivo, that extra is in Customer service and they represented well. I hope they keep this culture.
We are proud to offer our email popups completely free of charge, and we appreciate your recognition of our investment in this product. It is our goal to provide our customers with the best possible experience and we are glad to hear that our CSRs are enthusiastic in assisting you.
Best regards, Kevin
Abbie was a great help and really made this app experience better in so many ways. I am excited to start using this app and Abbie just made it that much better.
We're so delighted to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin
So helpful and the customer service was fast and easy. The pop up seamlessly installed and works well to capture users.
We appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin
Abbie was extremely helpful. She provided me with answers to my questions and also offered me a few links to guide me on how to add pre-made links. I've been getting little to no help from other places but I did not feel that way here. Thanks Abbie
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
She helped me get my request done fast didnt have to wait in the chat long with no answer. She gave me tips for my store and helped me create my first opt-in. Thank you so much for making it easy.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
once again, fantastic cs
Thanks so much for your kind words! It's great to hear you loved our service. Your satisfaction is our priority!
- Lea & Rivo Team
Jel provided great support via the chat and suggested other easy improvements for my shopify store. Thank you!!
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin
At first, I thought when I send out a question, it would take forever to receive an email. However, after sending out questions, I got a reply in less than a minute. It's still baffling me how they do it. Additionally, Pete was the one who answered my question. After that, he went on to give me additional advice for my website. Amazing customer care. The pop-up is also really easy to set up. However, I recommend adding a feature where it's possible to remove the no thanks button as some websites would want an email 100% of the time. Other then that, everything is amazing. Will reccomend.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin