Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase sales and grow mailing lists. They praise its user-friendly design, easy setup, intuitive navigation, and customization options. Features like smart triggers, precise targeting, and analytics are also well-received. Merchants highlight the app's optimization tools for improving product visibility and customer engagement. The quick loading time and smooth Shopify integration are also noted. The customer support team, including Arianne, Sam, Jamie, and Paul, is recognized for their efficiency and responsiveness. The free version is commended for its comprehensive features and excellent customer service.

April 5, 2024

Very easy and useful application, great customer service. Highly recommended!

Adaptoheal
Mexico
About 2 years using the app
TYDAL replied April 8, 2024

Thanks a lot! We're thrilled you found our app easy, useful, and our service great. Your recommendation means the world to us!
- Kevin & TYDAL Team

April 7, 2024

Amazing App user friendly for merchants. Quick Response Times Overall an Awesome App

Mod mode Accessories
United States
Over 1 year using the app
TYDAL replied April 9, 2024

We're so happy our app is making things easier for merchants and that you're enjoying our quick response times. Thanks for your support! 😊
- Kevin & TYDAL Team

April 27, 2024

Sam was very helpful and was able to walk me through the steps of getting the pop up off of my landing page! Saved me so much time of trying to figure it out myself!

Shine Inside and Out
United States
About 1 year using the app
TYDAL replied April 29, 2024

So glad we could help you streamline the process and save time! If you need anything else, just reach out. Happy to assist! 😊
- Kevin & TYDAL Team

April 5, 2024

easy to use with all required features.
further Customization with helpful team of Tydal possible
Special thanks to Sam for quick and super suport!

Om Home & Garden
Netherlands
Over 1 year using the app
TYDAL replied April 8, 2024

Thank you for your feedback! We're happy to hear you found it easy to use and our team helpful. Special thanks back for your kind words!
- Kevin & TYDAL Team

April 18, 2024

Very good service! they help fast!

Express Shoppen
Sweden
About 1 year using the app
TYDAL replied April 22, 2024

Thanks for the great review! We're thrilled to hear you received fast help from our team. 😊
- Kevin & TYDAL Team

March 28, 2024

Good support

Stirs Cereal
United States
Over 1 year using the app
TYDAL replied April 1, 2024

Thanks for the feedback! We're glad you're happy with our support. Here for you anytime.
- Kevin & TYDAL Team

April 20, 2024

Awesome support. Fixed also my popup window and removed the rivo logo. IM pleased with the support.

Inna Mode
United Kingdom
11 months using the app
TYDAL replied April 22, 2024

So glad to hear you're pleased with our support and that we could fix your popup window! Thanks for sharing your positive experience! 😊
- Kevin & TYDAL Team

March 21, 2024

Needed help so used the chat and spoke to Jamie and she was incredibly helpful, highly recommended!

Fanattik-Trade
United Kingdom
Over 1 year using the app
TYDAL replied March 25, 2024

Thanks for the high recommendation! We're thrilled you found our chat support so helpful. Your satisfaction is our top priority. Reach out anytime!
- Kevin & TYDAL Team

March 19, 2024

Sam was quick to respond and offered a great deal of support and tips to make editing this app fairly easy to do. Great customer support!

LCDC Raw Meats
United States
Over 1 year using the app
TYDAL replied March 25, 2024

Thank you for the kind words! We're glad you found our support helpful and quick. Your success is our goal, and we're here whenever you need us!
- Kevin & TYDAL Team

April 10, 2024

It's very easy and intuitive to set up, and any issues are quickly resolved by the support team. Thank you, creators, for this awesome app and thank you, Jamie, for a light-speed issue resolving!

Kavantura
Croatia
10 months using the app
TYDAL replied April 11, 2024

We're so glad you found setup a breeze and our support speedy! Thanks for your kind words and for choosing our app. Here's to a great journey ahead! 🚀
- Kevin & TYDAL Team