Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

June 26, 2024

Très belle équipe et SAV rapide. Je recommande cet application

kiip.
Switzerland
Over 1 year using the app
TYDAL replied June 27, 2024

Appréciez la recommandation! Notre équipe est toujours là pour vous aider rapidement. Merci de nous avoir choisis !
- L'équipe Kévin & TYDAL

May 7, 2024

I’m loving this app!! The customer service is exceptional! There’s a lot of cool features you can run into when you start to discover this app!

Ailema Imperial Jewelry Shop
United States
4 months using the app
TYDAL replied May 9, 2024

Thrilled to hear you're loving the app! We're here to support you as you explore its awesome features. Let us know if you need any help along the way!
- Kevin & TYDAL Team

October 10, 2024

It is so easy and quick to use

SKR store
Mexico
About 1 hour using the app
TYDAL replied October 14, 2024

Thanks for your feedback! We're glad you find it easy and quick to use. That's exactly what we aim for! 😊
- Kevin & TYDAL Team

May 22, 2024

Absolutely fantastic app, that works Great, collects emails and looks awsome, support staff are also amazing especially Jamie, thanks for your help!

UK Bargains Galore
United Kingdom
24 days using the app
TYDAL replied May 23, 2024

We're thrilled you love our app! 🎉 Our team here at Tydal are here to make your experience awesome. Thanks for your support!
- Kevin & TYDAL Team

May 25, 2024

BEST CUSTOMER SERVICE EVER!!!
Shoutout for Mr. Sam!! You're the best, really appreciate your quick support!
Yousef, Nwader.ae

Nwader Perfumes: Where Luxury Meets Tradition
United Arab Emirates
3 months using the app
TYDAL replied May 27, 2024

So glad you had a great experience! Thanks for the shout-out, always here to help with lightning-fast support! 😊🌟
- Kevin & TYDAL Team

March 28, 2024

I installed this pop up app to help build my mailing list. Set up was easy but initially it didn't auto pop up, so I contacted Support. Dealt with Sam who had the issue fixed in literally 2 mins. Super helpful and fast support. App looks great.

minnieandmag
Ireland
12 months using the app
TYDAL replied March 29, 2024

Glad to hear our support team could quickly fix the issue for you! Enjoy the app and thanks for sharing your positive experience. 🚀
- Kevin & TYDAL Team

June 16, 2024

great customer service so far

twin mirror
United States
About 2 months using the app
TYDAL replied June 17, 2024

Thanks for the kind words! We're thrilled to hear you're happy with our service. 😊
- Kevin & TYDAL Team

January 12, 2024

Some of the best free versions out there. Easy to set up, pretty good customization options (especially given that I use the free plan), great customer service. Highly recommend!

Canatoo™
United States
Over 1 year using the app
TYDAL replied January 16, 2024

Thank you for your kind words! We're thrilled to know our free version, customization options, and customer service are hitting the mark for you. Your recommendation means a lot to us! 🌟
- Kevin & Rivo Team

June 24, 2024

This app is great

CROSSxNAILS WearGood
United Kingdom
4 months using the app
TYDAL replied June 26, 2024

Thanks a lot! We're glad you think so! If you have any suggestions or questions, feel free to reach out. Enjoy using the app! 😊
- Kevin & TYDAL Team

February 27, 2024

This app was exactly what I was looking for! This is a great way to entice our customers with some customized deals. When I wanted to make stylistic changes to the popup, Pete came to the rescue with custom CSS resources and solved my queries as well. Also, they keep updating the app with new features. This has to be one of the best apps out there. There's no doubt about it.

School Of Exams
India
7 months using the app
TYDAL replied February 28, 2024

We're thrilled our app fits your needs perfectly! Your feedback on our support and updates is greatly appreciated. Thanks for choosing us and for your kind words! 🌟
- Kevin & TYDAL Team