Reviews (4,649)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 11, 2024

Jamie was friendly, quick, and solved my problem! A-mazing customer service.

Pep
Australia
About 2 months using the app
TYDAL replied June 12, 2024

Thanks a bunch! We're delighted we could assist you quickly and with a smile. Let us know if you need anything else. 😊
- Kevin & TYDAL Team

June 18, 2024

Nice app, easy to install, good customer service!

Tumbler World
United States
18 days using the app
TYDAL replied June 19, 2024

Thanks for the great review! We're glad you found the installation easy and our customer service helpful. Happy to have you with us! 😊
- Kevin & TYDAL Team

May 30, 2024

Awesome app, support is really friendly and cooprative

London Labs
United States
About 2 years using the app
TYDAL replied May 31, 2024

We're thrilled you love our app! Thanks for the shout-out to our friendly support team. We're always here to help!
- Kevin & TYDAL Team

May 7, 2024

I’m loving this app!! The customer service is exceptional! There’s a lot of cool features you can run into when you start to discover this app!

Ailema Imperial Jewelry Shop
United States
4 months using the app
TYDAL replied May 9, 2024

Thrilled to hear you're loving the app! We're here to support you as you explore its awesome features. Let us know if you need any help along the way!
- Kevin & TYDAL Team

January 12, 2024

Some of the best free versions out there. Easy to set up, pretty good customization options (especially given that I use the free plan), great customer service. Highly recommend!

Canatoo™
United States
Over 1 year using the app
TYDAL replied January 16, 2024

Thank you for your kind words! We're thrilled to know our free version, customization options, and customer service are hitting the mark for you. Your recommendation means a lot to us! 🌟
- Kevin & Rivo Team

June 26, 2024

very good

LORZOR
Hong Kong SAR
About 1 year using the app
TYDAL replied July 1, 2024

Thank you so much for the positive feedback! We're glad you're enjoying our service!
- Kevin & TYDAL Team

June 26, 2024

Très belle équipe et SAV rapide. Je recommande cet application

kiip.
Switzerland
Over 1 year using the app
TYDAL replied June 27, 2024

Appréciez la recommandation! Notre équipe est toujours là pour vous aider rapidement. Merci de nous avoir choisis !
- L'équipe Kévin & TYDAL

May 22, 2024

Absolutely fantastic app, that works Great, collects emails and looks awsome, support staff are also amazing especially Jamie, thanks for your help!

UK Bargains Galore
United Kingdom
24 days using the app
TYDAL replied May 23, 2024

We're thrilled you love our app! 🎉 Our team here at Tydal are here to make your experience awesome. Thanks for your support!
- Kevin & TYDAL Team

May 25, 2024

BEST CUSTOMER SERVICE EVER!!!
Shoutout for Mr. Sam!! You're the best, really appreciate your quick support!
Yousef, Nwader.ae

Nwader Perfumes: Where Luxury Meets Tradition
United Arab Emirates
3 months using the app
TYDAL replied May 27, 2024

So glad you had a great experience! Thanks for the shout-out, always here to help with lightning-fast support! 😊🌟
- Kevin & TYDAL Team

January 7, 2024

Top customer service! Paul was fast in dealing with my request and very professional. He also added more new features to my account, without me even asking and he even offered me another service for free, also without me asking. So thanks, Paul! :)

Dragon Design House
Germany
Almost 2 years using the app
TYDAL replied January 12, 2024

We're thrilled you had a great experience with our customer service! Your satisfaction is our main goal. Thanks for your feedback!
- Lea & Rivo Team