Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

March 19, 2024

Sam was quick to respond and offered a great deal of support and tips to make editing this app fairly easy to do. Great customer support!

LCDC Raw Meats
United States
Over 1 year using the app
TYDAL replied March 25, 2024

Thank you for the kind words! We're glad you found our support helpful and quick. Your success is our goal, and we're here whenever you need us!
- Kevin & TYDAL Team

May 6, 2024

support for this app is amazing. Easy to use.

Alice Burke Hair
Australia
Almost 2 years using the app
TYDAL replied May 7, 2024

We're happy you found the app easy to use and loved the support. Thanks for sharing!
- Kevin & TYDAL Team

June 19, 2024

Sam is the definition of an exceptional customer service. Answered all my questions and gave me some recommendations on my site. I would highly recommend this app

MorJoyShop
United States
About 1 hour using the app
TYDAL replied June 21, 2024

Thank you for your recommendation! We're delighted to have provided exceptional service and helpful recommendations for your site.
- Kevin & TYDAL Team

December 5, 2023

Great app!
I had a lot of trouble finding an app that will support RTL via CSS.
Their customer service is great and they give every option a store needs!
Highly recommended!

IntSuper Israel
United States
Over 1 year using the app
TYDAL replied December 8, 2023

Thanks for the awesome review! It's our pleasure to help and glad you love our service. Your recommendation means a lot!
- Lea & Rivo Team

March 29, 2024

Jamie was super helpful and quick to respond. She made online chatting smooth and quick. I always prefer to talk on the phone, but this was just as efficient

Born to be Free
United States
8 months using the app
TYDAL replied April 1, 2024

Happy to hear our online chat was a smooth and efficient experience for you! Thanks for giving it a try and for the kind words. 😊
- Kevin & TYDAL Team

April 5, 2024

Very easy and useful application, great customer service. Highly recommended!

Adaptoheal
Mexico
About 2 years using the app
TYDAL replied April 8, 2024

Thanks a lot! We're thrilled you found our app easy, useful, and our service great. Your recommendation means the world to us!
- Kevin & TYDAL Team

March 18, 2024

Jamie was amazing, she dealt with my issues very quickly and was extremely helpful and polite. I would definitely recommend Tydal popups and will continue to use them.

Emily Burlington
United Kingdom
7 months using the app
TYDAL replied March 19, 2024

Thrilled to hear you had a great experience with us! Thanks for recommending TYDAL Popups. We're here for you anytime you need!
- Kevin & TYDAL Team

May 31, 2024

good service

INCERUNMEN
Hong Kong SAR
12 months using the app
TYDAL replied June 3, 2024

Thank you! We're glad you're happy with our service. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team

February 28, 2024

Very easy to contact in the event of any issues and very helpful in rectifying. Very impressive and I would recommend this service to anyone looking for an email pop up app.

Lulu & Boo Jewellery Limited
United Kingdom
Over 1 year using the app
TYDAL replied February 29, 2024

Thrilled to hear you found our support helpful and easy to reach! Thanks for recommending us and for your awesome review. We're here for you!
- Kevin & TYDAL Team

May 12, 2024

Jamie was super helpful. She made me feel comfortable to ask questions and she went above and beyond to assist me. I can't express how grateful I am for her! Thank you Jamie : ).

H.U.R Beautyy
United States
About 2 months using the app
TYDAL replied May 14, 2024

We're thrilled to hear you had a great experience! It's our pleasure to help. Don't hesitate to reach out if you need anything else!
- Kevin & TYDAL Team