Reviews (4,649)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

February 28, 2024

Very easy to contact in the event of any issues and very helpful in rectifying. Very impressive and I would recommend this service to anyone looking for an email pop up app.

Lulu & Boo Jewellery Limited
United Kingdom
Over 1 year using the app
TYDAL replied February 29, 2024

Thrilled to hear you found our support helpful and easy to reach! Thanks for recommending us and for your awesome review. We're here for you!
- Kevin & TYDAL Team

April 25, 2024

Jamie, went above and beyond to answer my questions, super helpful and truly excited to see what the app offers. So far so goo. Looks great on my shopify storefront.

Thanks Jamie!

MariBodi Beauty
United States
About 2 months using the app
TYDAL replied April 29, 2024

Thanks for the positive feedback! We're glad you're finding the app helpful and are excited about what's to come. Happy to help anytime!
- Kevin & TYDAL Team

March 18, 2024

Jamie was amazing, she dealt with my issues very quickly and was extremely helpful and polite. I would definitely recommend Tydal popups and will continue to use them.

Emily Burlington
United Kingdom
7 months using the app
TYDAL replied March 19, 2024

Thrilled to hear you had a great experience with us! Thanks for recommending TYDAL Popups. We're here for you anytime you need!
- Kevin & TYDAL Team

January 31, 2024

Very responsive and helpful. Unlike support for many apps, they offer a chat feature that allowed me to solve my issue in under 5 minutes. Thanks Arianne!

Idaho Soap Company
United States
7 months using the app
TYDAL replied February 2, 2024

So happy our chat support got your issue solved quickly! We're here to make things smooth and easy. Thanks for the shout-out! 😊
- Kevin & Rivo Team

March 29, 2024

Jamie was super helpful and quick to respond. She made online chatting smooth and quick. I always prefer to talk on the phone, but this was just as efficient

Born to be Free
United States
8 months using the app
TYDAL replied April 1, 2024

Happy to hear our online chat was a smooth and efficient experience for you! Thanks for giving it a try and for the kind words. 😊
- Kevin & TYDAL Team

February 7, 2024

Rivo does everything I need it to, it's easily customisable and provides quick and friendly service through it's chat service. Highly recommend!

Ivy & Belle
Australia
Over 1 year using the app
TYDAL replied February 13, 2024

Thrilled you're loving Rivo and our chat service! Thanks for the high recommendation. We're here to support you anytime. 😊
- Kevin & Rivo Team

April 5, 2024

Very easy and useful application, great customer service. Highly recommended!

Adaptoheal
Mexico
About 2 years using the app
TYDAL replied April 8, 2024

Thanks a lot! We're thrilled you found our app easy, useful, and our service great. Your recommendation means the world to us!
- Kevin & TYDAL Team

May 28, 2024

the help with modification of my website and building of the pop up was made very easy by Sam. the quick response and fast support was super helpful. my website looks way better now.

Thibs Baby Club
Germany
About 9 hours using the app
TYDAL replied May 29, 2024

So glad we could make your website shine! 🌟 Thanks for the shout-out! If you need anything else, we're here to help.
- Kevin & TYDAL Team

May 13, 2024

I'd stongly recommend this pop up app they have a very helpfull and fast support, thanks to Sam.

rejuvele
Egypt
4 months using the app
TYDAL replied May 16, 2024

Thank you for recommending us! We're thrilled you found our support helpful and speedy. Don't hesitate to reach out anytime!
- Kevin & TYDAL Team

March 7, 2024

I haven't used the app yet so I can't say much about it but I have talked with support (Jamie) and she was of great help and even helped me with some extra things I wasn't aware of.

Jamie was lovely and attentive, I had a great experience with support something I highly appreciate. Let's see how the app works !!!

magicataplasma
Spain
About 1 month using the app
TYDAL replied March 11, 2024

So happy about your positive experience with our support team! We're excited for you to explore the app. Thanks for the kind words, and we're here if you need us! 🌟
- Kevin & TYDAL Team