Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

January 31, 2024

Very responsive and helpful. Unlike support for many apps, they offer a chat feature that allowed me to solve my issue in under 5 minutes. Thanks Arianne!

Idaho Soap Company
United States
7 months using the app
TYDAL replied February 2, 2024

So happy our chat support got your issue solved quickly! We're here to make things smooth and easy. Thanks for the shout-out! 😊
- Kevin & Rivo Team

April 20, 2024

Awesome support. Fixed also my popup window and removed the rivo logo. IM pleased with the support.

Inna Mode
United Kingdom
11 months using the app
TYDAL replied April 22, 2024

So glad to hear you're pleased with our support and that we could fix your popup window! Thanks for sharing your positive experience! 😊
- Kevin & TYDAL Team

March 18, 2024

TYDAL Popups is a must-have app for Shopify store owners aiming to expand their email lists seamlessly. Installation is quick, and customization options are user-friendly. With smart triggers and precise targeting, TYDAL maximizes sign-ups without disrupting the user experience. Its insightful analytics and seamless integration with email marketing platforms make it indispensable for efficient campaigns. Highly recommended for all Shopify merchants!

USA Footwear
United States
About 1 month using the app
TYDAL replied March 19, 2024

Thanks for the glowing review! We're thrilled our app is making your email list expansion smoother. Here to support your Shopify success!
- Kevin & TYDAL Team

March 29, 2024

Great customer service / support from Jamie! Huge help and super efficient. Great product overall.

My Store
United States
5 months using the app
TYDAL replied April 1, 2024

Thank you for the awesome review! We're thrilled you found our customer service helpful and our product great overall. 😊
- Kevin & TYDAL Team

February 7, 2024

Rivo does everything I need it to, it's easily customisable and provides quick and friendly service through it's chat service. Highly recommend!

Ivy & Belle
Australia
Over 1 year using the app
TYDAL replied February 13, 2024

Thrilled you're loving Rivo and our chat service! Thanks for the high recommendation. We're here to support you anytime. 😊
- Kevin & Rivo Team

March 7, 2024

I haven't used the app yet so I can't say much about it but I have talked with support (Jamie) and she was of great help and even helped me with some extra things I wasn't aware of.

Jamie was lovely and attentive, I had a great experience with support something I highly appreciate. Let's see how the app works !!!

magicataplasma
Spain
About 1 month using the app
TYDAL replied March 11, 2024

So happy about your positive experience with our support team! We're excited for you to explore the app. Thanks for the kind words, and we're here if you need us! 🌟
- Kevin & TYDAL Team

March 31, 2024

Jamie was great and extremely helpful in setting up my email pop up. I would highly recommend!

Clarte et Cie
Australia
6 months using the app
TYDAL replied April 1, 2024

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & TYDAL Team

May 6, 2024

Great support and awesome email capturing feature!

CozyAngel
Canada
About 1 month using the app
TYDAL replied May 8, 2024

Glad you love our support and email capturing! Thanks for the shoutout!
- Kevin & TYDAL Team

January 11, 2024

Best popup ever, none come close to being as great. Very easy to install. You need to install it to see for yourself. I deleted the other two I was using to replace them with Rivo. Customer service is the best so I give this app a 100%

Jervise
United States
4 months using the app
TYDAL replied January 16, 2024

Wow, thanks for such high praise! We're super glad you find our app easy to install and love our customer service. Your 100% approval means the world to us! 🌟
- Kevin & Rivo Team

June 30, 2024

Setting up was very easy and help via chat was excellent, really impressed.

My Store
United Kingdom
25 minutes using the app
TYDAL replied July 1, 2024

So glad you found the setup easy and our chat support helpful! Thanks for the great feedback! If you need anything, just let us know.
- Kevin & TYDAL Team