Reviews (4,649)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

March 18, 2024

TYDAL Popups is a must-have app for Shopify store owners aiming to expand their email lists seamlessly. Installation is quick, and customization options are user-friendly. With smart triggers and precise targeting, TYDAL maximizes sign-ups without disrupting the user experience. Its insightful analytics and seamless integration with email marketing platforms make it indispensable for efficient campaigns. Highly recommended for all Shopify merchants!

USA Footwear
United States
About 1 month using the app
TYDAL replied March 19, 2024

Thanks for the glowing review! We're thrilled our app is making your email list expansion smoother. Here to support your Shopify success!
- Kevin & TYDAL Team

June 2, 2024

Brilliant app, so quick and easy to use. I’m not the best with anything techy but this only took me a few minutes to install and customise. I needed to ask the Support Team something and Sam was brilliant, so helpful and a pleasure to chat to. Highly recommended!

Down To A Tee
United Kingdom
About 6 hours using the app
TYDAL replied June 4, 2024

Thanks for the rave review! We're thrilled to hear you found our app easy to use and our support team helpful. Happy to have you on board!
- Kevin & TYDAL Team

January 11, 2024

Best popup ever, none come close to being as great. Very easy to install. You need to install it to see for yourself. I deleted the other two I was using to replace them with Rivo. Customer service is the best so I give this app a 100%

Jervise
United States
4 months using the app
TYDAL replied January 16, 2024

Wow, thanks for such high praise! We're super glad you find our app easy to install and love our customer service. Your 100% approval means the world to us! 🌟
- Kevin & Rivo Team

March 29, 2024

Great customer service / support from Jamie! Huge help and super efficient. Great product overall.

My Store
United States
5 months using the app
TYDAL replied April 1, 2024

Thank you for the awesome review! We're thrilled you found our customer service helpful and our product great overall. 😊
- Kevin & TYDAL Team

May 6, 2024

support for this app is amazing. Easy to use.

Alice Burke Hair
Australia
Almost 2 years using the app
TYDAL replied May 7, 2024

We're happy you found the app easy to use and loved the support. Thanks for sharing!
- Kevin & TYDAL Team

April 20, 2024

Awesome support. Fixed also my popup window and removed the rivo logo. IM pleased with the support.

Inna Mode
United Kingdom
11 months using the app
TYDAL replied April 22, 2024

So glad to hear you're pleased with our support and that we could fix your popup window! Thanks for sharing your positive experience! 😊
- Kevin & TYDAL Team

March 31, 2024

Jamie was great and extremely helpful in setting up my email pop up. I would highly recommend!

Clarte et Cie
Australia
6 months using the app
TYDAL replied April 1, 2024

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & TYDAL Team

April 4, 2024

Great app! It has so many useful functions for collecting emails and support are amazing!

The Natural Worth
United Kingdom
7 months using the app
TYDAL replied April 5, 2024

Thrilled you're loving the app and finding the email collection functions useful! Big thanks for the support shout-out. 😊 We're here to help anytime!
- Kevin & TYDAL Team

December 6, 2023

This app is great. I think it will make a huge difference to my store. Also the service and support Jel provided me with was the best service I have ever received!!! So much care an attention to detail was provided in helping me with my store. I am beyond grateful! Thank you!!!

CreativeLC
United Kingdom
3 months using the app
TYDAL replied December 8, 2023

So glad our app and service made a difference for your store! We're here to help. Thank you for your feedback!
- Lea & Rivo Team

May 12, 2024

Jamie was super helpful. She made me feel comfortable to ask questions and she went above and beyond to assist me. I can't express how grateful I am for her! Thank you Jamie : ).

H.U.R Beautyy
United States
About 2 months using the app
TYDAL replied May 14, 2024

We're thrilled to hear you had a great experience! It's our pleasure to help. Don't hesitate to reach out if you need anything else!
- Kevin & TYDAL Team