Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

April 18, 2024

Very good service! they help fast!

Express Shoppen
Sweden
Over 1 year using the app
TYDAL replied April 22, 2024

Thanks for the great review! We're thrilled to hear you received fast help from our team. 😊
- Kevin & TYDAL Team

December 14, 2023

This app is wonderful, and its completely FREE! Paul was incredibly helpful with my problems, and very informative, also added some new features for my Rivo app:)
Thank you!

Cosmify
Estonia
3 months using the app
TYDAL replied December 27, 2023

Thrilled to hear you're loving our app and our support team! Thanks for the awesome feedback, and have fun exploring the app!
- Lea & Rivo Team

November 27, 2023

Excellent and fast service, helped me a lot. I can only recommend it to everyone.

Tastytshirts
Germany
4 months using the app
TYDAL replied November 30, 2023

Thrilled to hear you had a great experience! Thanks for recommending us – we're here anytime you need us!
- Lea & Rivo Team

February 1, 2024

Abbie was so helpful and kind! She went up over and beyond to make my experience pleasant!

Provvista Designs
United States
11 months using the app
TYDAL replied February 5, 2024

Thrilled to hear you had such a pleasant experience! We're proud of our team for going above and beyond. Your kind words mean a lot to us. Thank you!
- Kevin & Rivo Team

May 6, 2024

Great support and awesome email capturing feature!

CozyAngel
Canada
About 1 month using the app
TYDAL replied May 8, 2024

Glad you love our support and email capturing! Thanks for the shoutout!
- Kevin & TYDAL Team

February 27, 2024

Excellent, and customer service was quick, direct and precise with resolving my issue!

SUB/Tribe Culture Clothing
United States
5 months using the app
TYDAL replied February 29, 2024

Great to hear we could resolve your issue swiftly and effectively! Your positive experience is our goal. Thanks for the wonderful feedback!
- Kevin & TYDAL Team

February 18, 2024

Very useful, easy to use app. Set up and installed in just a couple of minutes. Supportive and helpful customer service.

The Boozy Blonde
United States
3 months using the app
TYDAL replied February 20, 2024

Thanks for the great feedback! We're glad you found our app easy to use and customer service helpful. Here whenever you need support!
- Kevin & TYDAL Team

November 8, 2024

Reliable and responsive support center

Martina Medail
Malta
11 minutes using the app
TYDAL replied November 11, 2024

We're glad you find our support reliable and responsive! Thanks for sharing your experience. 😊
- Kevin & TYDAL Team

January 21, 2024

Abbie is such an amazing person! She was so helpful and provided me information I didn't know I needed! Thanks girl!! :)

A Touch of Alpha
United States
2 months using the app
TYDAL replied January 23, 2024

Thrilled to hear you had such a positive experience! Thank you for the lovely feedback. We're always here to provide that extra helpful info! 😊💡
- Kevin & Rivo Team

March 21, 2024

Needed help so used the chat and spoke to Jamie and she was incredibly helpful, highly recommended!

Fanattik-Trade
United Kingdom
Over 1 year using the app
TYDAL replied March 25, 2024

Thanks for the high recommendation! We're thrilled you found our chat support so helpful. Your satisfaction is our top priority. Reach out anytime!
- Kevin & TYDAL Team