Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

June 30, 2024

Setting up was very easy and help via chat was excellent, really impressed.

My Store
United Kingdom
25 minutes using the app
TYDAL replied July 1, 2024

So glad you found the setup easy and our chat support helpful! Thanks for the great feedback! If you need anything, just let us know.
- Kevin & TYDAL Team

November 14, 2023

Abbie was amazing helped me out greatly! there was nothing specificallywrong with the customer service it was amazing but the template could use some work

Pawsitive Puppy
United States
3 months using the app
TYDAL replied November 17, 2023

So glad our team was able to help! Thanks for the feedback - we're always aiming to improve.
- Lea & Rivo Team

April 18, 2024

Very good service! they help fast!

Express Shoppen
Sweden
Over 1 year using the app
TYDAL replied April 22, 2024

Thanks for the great review! We're thrilled to hear you received fast help from our team. 😊
- Kevin & TYDAL Team

February 18, 2024

This is one of those plug-ins that really work. I installed it quickly, configured it, and had a pleasant experience with their support, highly recommended.

NTO
Netherlands
3 months using the app
TYDAL replied February 19, 2024

So glad our app worked well for you and that you had a pleasant support experience! Thanks for the recommendation. We're here if you need anything else!
- Kevin & TYDAL Team

May 26, 2024

amazing

Bae Go Cray
India
Over 1 year using the app
TYDAL replied May 27, 2024

Thanks a bunch for the awesome feedback! So glad you loved it! 😊🌟
- Kevin & TYDAL Team

December 6, 2023

This app is great. I think it will make a huge difference to my store. Also the service and support Jel provided me with was the best service I have ever received!!! So much care an attention to detail was provided in helping me with my store. I am beyond grateful! Thank you!!!

CreativeLC
United Kingdom
3 months using the app
TYDAL replied December 8, 2023

So glad our app and service made a difference for your store! We're here to help. Thank you for your feedback!
- Lea & Rivo Team

December 15, 2023

The app works great for me. People are utilizing the discount offered in the pop up Thank you

Custom Crafts by BB
United States
11 months using the app
TYDAL replied December 27, 2023

Awesome to hear you're enjoying the app! Thanks for sharing your experience with us.
- Lea & Rivo Team

June 18, 2024

Ho installato l'app per Shopify e Sam è stato di ottimo aiuto per la configurazione delle impostazioni, molto disponibile e mi ha dato anche dettagli utilissimi per la mia attività! A presto Sam!

La Boutique d'Annette
Italy
About 3 hours using the app
TYDAL replied June 20, 2024

Grazie per la tua recensione! Siamo davvero lieti che la nostra app possa aiutarti a semplificare le tue impostazioni e fornire utili approfondimenti aziendali. Non vedo l'ora di aiutarti di nuovo presto!
-Kevin e la squadra TYDAL

December 10, 2023

Arianne was very helpful could fix the problem very fast. Thank you so much again...!

Terapia Shop
Switzerland
8 months using the app
TYDAL replied December 13, 2023

So glad we could help fix your issue! Thank you for the awesome feedback. We're always here to help!
- Lea & Rivo Team

January 24, 2024

I've only had the app for a short time so it's hard to make any decisions yet. However, the app works very well. It connects directly to Shopify and the customer sees the discount code right on the screen and doesn't have to go back to email. This is a huge benefit for me. I am also very happy with the way the customer account works. Especially Miss Arianne was very helpful and proactive in helping me with the whole installation and now everything works perfectly. Thank you for your work.

antonielecher
Czechia
7 days using the app
TYDAL replied January 26, 2024

Thanks for your feedback! It's great to hear you're enjoying the app's seamless Shopify integration and our proactive customer support. We're here to ensure everything runs smoothly!
- Kevin & Rivo Team