Reviews (4,649)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

December 15, 2023

The app works great for me. People are utilizing the discount offered in the pop up Thank you

Custom Crafts by BB
United States
11 months using the app
TYDAL replied December 27, 2023

Awesome to hear you're enjoying the app! Thanks for sharing your experience with us.
- Lea & Rivo Team

February 18, 2024

This is one of those plug-ins that really work. I installed it quickly, configured it, and had a pleasant experience with their support, highly recommended.

NTO
Netherlands
3 months using the app
TYDAL replied February 19, 2024

So glad our app worked well for you and that you had a pleasant support experience! Thanks for the recommendation. We're here if you need anything else!
- Kevin & TYDAL Team

December 10, 2023

Arianne was very helpful could fix the problem very fast. Thank you so much again...!

Terapia Shop
Switzerland
8 months using the app
TYDAL replied December 13, 2023

So glad we could help fix your issue! Thank you for the awesome feedback. We're always here to help!
- Lea & Rivo Team

June 19, 2024

Sam is the definition of an exceptional customer service. Answered all my questions and gave me some recommendations on my site. I would highly recommend this app

MorJoyShop
United States
About 1 hour using the app
TYDAL replied June 21, 2024

Thank you for your recommendation! We're delighted to have provided exceptional service and helpful recommendations for your site.
- Kevin & TYDAL Team

May 31, 2024

good service

INCERUNMEN
Hong Kong SAR
12 months using the app
TYDAL replied June 3, 2024

Thank you! We're glad you're happy with our service. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team

March 22, 2024

Appreciate and praise the execution ability of the team members, which helped me solve a lot of problems.

Boowan Nicole
Australia
8 months using the app
TYDAL replied March 25, 2024

Thank you for your kind words! We're thrilled we could help solve your problems. Our team is always here for you. Your success is our success!
- Kevin & TYDAL Team

January 24, 2024

I've only had the app for a short time so it's hard to make any decisions yet. However, the app works very well. It connects directly to Shopify and the customer sees the discount code right on the screen and doesn't have to go back to email. This is a huge benefit for me. I am also very happy with the way the customer account works. Especially Miss Arianne was very helpful and proactive in helping me with the whole installation and now everything works perfectly. Thank you for your work.

antonielecher
Czechia
7 days using the app
TYDAL replied January 26, 2024

Thanks for your feedback! It's great to hear you're enjoying the app's seamless Shopify integration and our proactive customer support. We're here to ensure everything runs smoothly!
- Kevin & Rivo Team

November 27, 2023

Great customer service. Made it super easy for me to add some custom CSS to my popup.

Piperz Lab
Canada
7 months using the app
TYDAL replied November 28, 2023

Glad you enjoyed our service! We strive to make your experience smooth and easy. Reach out any time if you need help!
- Lea & Rivo Team

January 8, 2024

Abbie has been really helpful and warm when I needed to remove the power by link. Great app!

Atom-fresh
United States
4 months using the app
TYDAL replied January 12, 2024

We're thrilled you had a great experience! Enjoy using the app and reach out if you need anything!
- Lea & Rivo Team

November 18, 2024

Zeer goede ervaringen met deze app. Eenvoudig te installeren, converteert bijzonder goed in het verkrijgen van nieuwe aanmeldingen en de klantenservice is snel en oplossingsgericht. Ik raad deze app dus aan!

Bootstock
Netherlands
8 months using the app
TYDAL replied November 20, 2024

Bedankt voor de geweldige recensie! We zijn blij dat de app makkelijk te gebruiken en effectief is, en dat onze klantenservice indruk op u heeft gemaakt. Waardeer de aanbeveling! 😊
- Kevin & TYDAL Team