Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

April 7, 2024

Amazing App user friendly for merchants. Quick Response Times Overall an Awesome App

Mod mode Accessories
United States
Over 1 year using the app
TYDAL replied April 9, 2024

We're so happy our app is making things easier for merchants and that you're enjoying our quick response times. Thanks for your support! 😊
- Kevin & TYDAL Team

January 7, 2024

Top customer service! Paul was fast in dealing with my request and very professional. He also added more new features to my account, without me even asking and he even offered me another service for free, also without me asking. So thanks, Paul! :)

Dragon Design House
Germany
Almost 2 years using the app
TYDAL replied January 12, 2024

We're thrilled you had a great experience with our customer service! Your satisfaction is our main goal. Thanks for your feedback!
- Lea & Rivo Team

May 28, 2024

the help with modification of my website and building of the pop up was made very easy by Sam. the quick response and fast support was super helpful. my website looks way better now.

Thibs Baby Club
Germany
About 9 hours using the app
TYDAL replied May 29, 2024

So glad we could make your website shine! 🌟 Thanks for the shout-out! If you need anything else, we're here to help.
- Kevin & TYDAL Team

April 5, 2024

easy to use with all required features.
further Customization with helpful team of Tydal possible
Special thanks to Sam for quick and super suport!

Om Home & Garden
Netherlands
Over 1 year using the app
TYDAL replied April 8, 2024

Thank you for your feedback! We're happy to hear you found it easy to use and our team helpful. Special thanks back for your kind words!
- Kevin & TYDAL Team

April 10, 2024

It's very easy and intuitive to set up, and any issues are quickly resolved by the support team. Thank you, creators, for this awesome app and thank you, Jamie, for a light-speed issue resolving!

Kavantura
Croatia
10 months using the app
TYDAL replied April 11, 2024

We're so glad you found setup a breeze and our support speedy! Thanks for your kind words and for choosing our app. Here's to a great journey ahead! 🚀
- Kevin & TYDAL Team

June 2, 2024

Brilliant app, so quick and easy to use. I’m not the best with anything techy but this only took me a few minutes to install and customise. I needed to ask the Support Team something and Sam was brilliant, so helpful and a pleasure to chat to. Highly recommended!

Down To A Tee
United Kingdom
About 6 hours using the app
TYDAL replied June 4, 2024

Thanks for the rave review! We're thrilled to hear you found our app easy to use and our support team helpful. Happy to have you on board!
- Kevin & TYDAL Team

April 25, 2024

Jamie, went above and beyond to answer my questions, super helpful and truly excited to see what the app offers. So far so goo. Looks great on my shopify storefront.

Thanks Jamie!

MariBodi Beauty
United States
About 2 months using the app
TYDAL replied April 29, 2024

Thanks for the positive feedback! We're glad you're finding the app helpful and are excited about what's to come. Happy to help anytime!
- Kevin & TYDAL Team

May 13, 2024

I'd stongly recommend this pop up app they have a very helpfull and fast support, thanks to Sam.

rejuvele
Egypt
4 months using the app
TYDAL replied May 16, 2024

Thank you for recommending us! We're thrilled you found our support helpful and speedy. Don't hesitate to reach out anytime!
- Kevin & TYDAL Team

March 26, 2024

jamie was very informative and helpful in many ways!
gave me pointers on my website and sent step by step instructions to do so.
thank you jamie!

eve.by.desire
United States
7 months using the app
TYDAL replied March 28, 2024

Thrilled to help and glad you found the advice useful! Thanks for the shout-out. If you have more questions, we're here for you.
- Kevin & TYDAL Team

December 13, 2023

Just stumbled upon Rivo Popups on my Shopify store, and wow, it's a total game-changer! Setting them up is a breeze, even for a tech amateur like me. What I love most is that they feel personalized – popping up based on what I'm into. Plus, the fact that it integrates seamlessly with Shopify means I can sign up for newsletters or snag exclusive deals without interrupting my shopping spree. The insider insights and analytics are a cool bonus, and the support team is super helpful. Rivo Popups has seriously upped my online shopping game – highly recommend giving it a shot!

Hashiparis
France
11 months using the app
TYDAL replied December 27, 2023

Thrilled you love our app! 🌟 It's awesome to hear it made your Shopify experience even better. Thanks for recommending us!
- Lea & Rivo Team