Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase sales and grow mailing lists. They praise its user-friendly design, easy setup, intuitive navigation, and customization options. Features like smart triggers, precise targeting, and analytics are also well-received. Merchants highlight the app's optimization tools for improving product visibility and customer engagement. The quick loading time and smooth Shopify integration are also noted. The customer support team, including Arianne, Sam, Jamie, and Paul, is recognized for their efficiency and responsiveness. The free version is commended for its comprehensive features and excellent customer service.

March 28, 2024

I installed this pop up app to help build my mailing list. Set up was easy but initially it didn't auto pop up, so I contacted Support. Dealt with Sam who had the issue fixed in literally 2 mins. Super helpful and fast support. App looks great.

minnieandmag
Ireland
12 months using the app
TYDAL replied March 29, 2024

Glad to hear our support team could quickly fix the issue for you! Enjoy the app and thanks for sharing your positive experience. 🚀
- Kevin & TYDAL Team

February 28, 2024

Very easy to contact in the event of any issues and very helpful in rectifying. Very impressive and I would recommend this service to anyone looking for an email pop up app.

Lulu & Boo Jewellery Limited
United Kingdom
Over 1 year using the app
TYDAL replied February 29, 2024

Thrilled to hear you found our support helpful and easy to reach! Thanks for recommending us and for your awesome review. We're here for you!
- Kevin & TYDAL Team

March 5, 2024

Jamie was gracious and supportive. Great service!

Nao Now Jewels
Switzerland
About 1 year using the app
TYDAL replied March 6, 2024

Thank you! We're so happy to hear you had a great experience. Your satisfaction is our top priority. 😊
- Kevin & TYDAL Team

March 29, 2024

Great customer service / support from Jamie! Huge help and super efficient. Great product overall.

My Store
United States
5 months using the app
TYDAL replied April 1, 2024

Thank you for the awesome review! We're thrilled you found our customer service helpful and our product great overall. 😊
- Kevin & TYDAL Team

February 22, 2024

Customer support goes above and beyond! Thank you PAUL !!!

Ella Creations Jewelry
United States
About 1 year using the app
TYDAL replied February 23, 2024

Thank you for recognizing our team's effort! We're happy to go the extra mile for you. If there's anything else you need, just let us know. 😊
- Kevin & TYDAL Team

March 18, 2024

Jamie was amazing, she dealt with my issues very quickly and was extremely helpful and polite. I would definitely recommend Tydal popups and will continue to use them.

Emily Burlington
United Kingdom
5 months using the app
TYDAL replied March 19, 2024

Thrilled to hear you had a great experience with us! Thanks for recommending TYDAL Popups. We're here for you anytime you need!
- Kevin & TYDAL Team

February 27, 2024

Top customer services, quick response, highly recommended!

剩雅客书店 SYKBooks
Canada
9 months using the app
TYDAL replied February 29, 2024

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & TYDAL Team

March 29, 2024

Jamie was super helpful and quick to respond. She made online chatting smooth and quick. I always prefer to talk on the phone, but this was just as efficient

Born to be Free
United States
3 months using the app
TYDAL replied April 1, 2024

Happy to hear our online chat was a smooth and efficient experience for you! Thanks for giving it a try and for the kind words. 😊
- Kevin & TYDAL Team

February 15, 2024

Jel was very helpful! Super proactive, clear, concise, and just plain delightful.

Onus Optics
United States
About 1 year using the app
TYDAL replied February 19, 2024

Thrilled to hear you had a delightful experience with our helpful and proactive service! Thanks for your kind words. We're always here for you!
- Kevin & TYDAL Team

March 8, 2024

The app is absolutely brilliant, does exactly what it says on the tin, and more, support staff are amazing, especially Jamie, very helpful and extremely friendly, thank you so much!

In-Outdoors
United Kingdom
5 months using the app
TYDAL replied March 11, 2024

So glad you're loving the app and found our support amazing! Your appreciation means the world to us. Thank you for the wonderful feedback! 🌟
- Kevin & TYDAL Team