Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase sales and grow mailing lists. They praise its user-friendly design, easy setup, intuitive navigation, and customization options. Features like smart triggers, precise targeting, and analytics are also well-received. Merchants highlight the app's optimization tools for improving product visibility and customer engagement. The quick loading time and smooth Shopify integration are also noted. The customer support team, including Arianne, Sam, Jamie, and Paul, is recognized for their efficiency and responsiveness. The free version is commended for its comprehensive features and excellent customer service.

February 7, 2024

Rivo does everything I need it to, it's easily customisable and provides quick and friendly service through it's chat service. Highly recommend!

Ivy & Belle
Australia
Over 1 year using the app
TYDAL replied February 13, 2024

Thrilled you're loving Rivo and our chat service! Thanks for the high recommendation. We're here to support you anytime. 😊
- Kevin & Rivo Team

April 7, 2024

Muy buena aplicación, fácil de usar y de un aspecto muy profesional, además de un buen servicio de apoyo.

Borrador Mágico
Spain
About 2 months using the app
TYDAL replied April 9, 2024

¡Gracias por tus comentarios! Nos alegra que encuentre nuestra aplicación fácil de usar y profesional. ¡Me alegra saber que nuestro equipo de soporte podría ayudarlo! 😊
- Kevin y equipo TYDAL

March 8, 2024

Sam's assistance was very helpful and quick. Thank you very much!

Black-Amber Organic
Lithuania
3 months using the app
TYDAL replied March 11, 2024

You're welcome! Happy to hear you found our assistance helpful and quick. If you need anything else, just let us know. Thanks! 😊
- Kevin & TYDAL Team

March 29, 2024

Great customer service. Very helpful and responsive!

GradedGuard
United States
About 1 month using the app
TYDAL replied April 1, 2024

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & TYDAL Team

March 15, 2024

very high quality, super good customer service team aswell they responded very fast :)

Briloe
New Zealand
About 2 months using the app
TYDAL replied March 18, 2024

Thanks for the compliments on our quality and service! We're thrilled to hear you had a speedy response. Your satisfaction is our priority! 😊
- Kevin & TYDAL Team

February 1, 2024

Abbie was so helpful and kind! She went up over and beyond to make my experience pleasant!

Provvista Designs
United States
11 months using the app
TYDAL replied February 5, 2024

Thrilled to hear you had such a pleasant experience! We're proud of our team for going above and beyond. Your kind words mean a lot to us. Thank you!
- Kevin & Rivo Team

March 18, 2024

TYDAL Popups is a must-have app for Shopify store owners aiming to expand their email lists seamlessly. Installation is quick, and customization options are user-friendly. With smart triggers and precise targeting, TYDAL maximizes sign-ups without disrupting the user experience. Its insightful analytics and seamless integration with email marketing platforms make it indispensable for efficient campaigns. Highly recommended for all Shopify merchants!

USA Footwear
United States
About 1 month using the app
TYDAL replied March 19, 2024

Thanks for the glowing review! We're thrilled our app is making your email list expansion smoother. Here to support your Shopify success!
- Kevin & TYDAL Team

February 27, 2024

Excellent service; the support is wonderful; and the application is agile and very intuitive. Thank you!

Sobrenatural-col
Colombia
About 2 months using the app
TYDAL replied February 29, 2024

Thanks a lot for your amazing feedback! We're so happy you're enjoying our app and support. Your satisfaction is our joy!
- Kevin & TYDAL Team

March 7, 2024

I haven't used the app yet so I can't say much about it but I have talked with support (Jamie) and she was of great help and even helped me with some extra things I wasn't aware of.

Jamie was lovely and attentive, I had a great experience with support something I highly appreciate. Let's see how the app works !!!

magicataplasma
Spain
About 1 month using the app
TYDAL replied March 11, 2024

So happy about your positive experience with our support team! We're excited for you to explore the app. Thanks for the kind words, and we're here if you need us! 🌟
- Kevin & TYDAL Team

February 18, 2024

This is one of those plug-ins that really work. I installed it quickly, configured it, and had a pleasant experience with their support, highly recommended.

NTO
Netherlands
3 months using the app
TYDAL replied February 19, 2024

So glad our app worked well for you and that you had a pleasant support experience! Thanks for the recommendation. We're here if you need anything else!
- Kevin & TYDAL Team