Reviews (256)

Overall rating
3.9
Counts per rating level
  • 70% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 23% of ratings are 1 stars
October 14, 2024

I have been using RopsoClout for the past few months, but recently, the customer service has become extremely disappointing. The responses I receive feel robotic and lack genuine support.

I encountered an issue with three separate orders, each placed by different customers, which were fulfilled by Ropso. To my customers' surprise, the items they received were completely different from what they had ordered.

When I contacted customer support, I was told to mark the orders as returns, and that I would be charged RVP fees as per company policy. Naturally, I was upset and escalated the issue, only to be directed to speak with a senior representative. Despite my ongoing efforts to resolve this, Ropso seems completely disinterested and has turned a blind eye to the problem.

I am genuinely concerned that there might be something more troubling going on, and I fear that this could be a scam.

Anu & Alex
India
9 months using the app
Roposo Clout replied October 15, 2024

Hi Dropshipper,

I am sorry to know you had an unpleasant experience with our services.

We need to speak with you to better understand the problem you encountered. Please share your contact details here at support@roposoclout.com.

Solving your issue is our priority.

Team Roposo

October 28, 2024

I have been using the services since 1 month but I have recieved one of the worst services from them.
the things I have experienced in one month of use is-

1- They promote RTO of products, their delivery partners (Ekart) ask customers to Cancel the order saying that products are not good.
other delivery partner(Delhivery), puts false reason on Failed delivery products,
I experienced this while making a test order to myself to check all the working, and found this.
Suppose what has happened to the real customer.

2- Customer Service is worst, the account manager do not seriously take up the issue mentioned to him.
3- Product costs are high comparing to other vendors.

The Swift Shopper
India
2 months using the app
Roposo Clout replied October 29, 2024

Hi Dropshipper,

I am sorry to know you had an unpleasant experience with our services.

We need to speak with you to better understand the problem you encountered. Please share your contact details here at support@roposoclout.com.

Solving your issue is our priority.

Team Roposo

Edited October 19, 2024

I have contacted the founders of Roposo as well, but it seems like they do not care about the POST-SALE service pain points

Worst clout service provider. I have been with Roposo for almost 5 months now and I can guarantee you their customer service is hopeless because of the following reasons:

1) They say they deliver only Quality checked products to customers. But the truth is there are instances of items delivered to customer which damaged or returned by other customers.

2) For their delivery errors, they punish drop shippers for missing or damaged from their end by charging RTO and RVP.

3) They do not have exchange process for damaged products, so at the end of the day a drop-shipper suffers from loss of customer ad revenue.

4) Last but not the least their Key Account Managers are not at all helpful as they either shy away from responding.

HomeCareMadeEasy
India
6 months using the app
Roposo Clout replied September 22, 2024

Hi Dropshipper,

We sincerely regret that you had a negative experience.

We would need to speak with you to better understand the problem you encountered. We request you to share your contact details here at support@roposoclout.com.

Solving your issue is our priority.

Team Roposo

September 9, 2024

ALERT!! NEW DROPSHIPPERS. Kindly avoid using Roposo Clout. They are the worst in providing help and support for any issue. My customers ordered from my store for their products and there was a technical error for which I have contacted support via call, online chat, email and even through Shopify Support backend Team!!!

They are unable to resolve the technical issue for their own site!! It has been 5 DAYS since my customer placed an order for which they have paid already and that order has not even yet confirmed on roposo. I have been continuously asking for support and every time they have same answer that they will look into it and get back after another 24 hrs. I am unable to get order sync and no timely fulfilments. This is the level of service they are providing.

I would request Shopify as well to look into this and remove the app from their platform as it is a havoc from their end to be not able to solve the tech issue for the site that they have developed themselves!

LAPHKUNS
India
About 1 month using the app
Roposo Clout replied September 10, 2024

Hi Dropshipper,

We sincerely regret that you had a negative experience.

We would need to speak with you to better understand the problem you encountered. We request you to share your contact details here at support@roposoclout.com.

Solving your issue is our priority.

Team Roposo

July 23, 2024

Roposo Clout has revolutionized my dropshipping business. Their platform simplifies sourcing and shipping, making the process incredibly efficient. With a vast selection of high-quality products, I can always provide my customers with the best options.
The platform consistently offers new and trending products, helping me stay ahead of the competition

Trendy Tiny Decor
India
11 months using the app
July 31, 2024

I've been using Roposo Clout for a few months now, and overall, it's a great app. The user interface is very intuitive and easy to navigate. I love the frequent product updates, which keep my store interesting for customers. However, there are a few minor setbacks. Some of the prices are a bit high, leaving less room for profit margins. Additionally, the delivery rates could be better. Despite these issues, the app is very reliable and has helped me grow my business

Buy O Matic
India
10 months using the app
July 11, 2024

I have been working with Roposo since Roposo was started. It changed my life. Roposo made the dropshipping easier and hassle-free in India. With Roposo, I was able to scale my business quickly. The dedicated account manager is supportive and helpful. The daily remittance is also there to keep the cash flow. Anyone who wants to make money by dropshipping must give it a try.

Wishket
India
11 months using the app
July 17, 2024

Roposo has been a game-changer for my dropshipping business in India. It offers new and trending products daily, making it easy to stay competitive. The platform is hassle-free, and my account manager's support has helped me scale quickly. Payment is never an issue, with daily remittances. Overall, Roposo is the best platform for dropshipping. Highly recommended!

CRUKZON
India
9 months using the app
July 11, 2024

Roposo Clout has transformed my business operations. Their end-to-end commerce solution frees up my time to concentrate on marketing, while they manage the logistics seamlessly. I appreciate the regular product updates and the reliable weekly payouts, which ensure a steady cash flow and keep my inventory fresh and exciting. I recommends Roposo Clout to all Drop shippers, If you really want to do E-Commerce

FashionAce
India
12 months using the app
July 11, 2024

Roposo Clout has been an absolute game-changer for my dropshipping business. Their platform makes sourcing and shipping products incredibly easy and efficient. The wide range of high-quality products available ensures that I can offer my customers the best selection.

The shipping process is seamless, and the products always arrive on time and in excellent condition. Their customer support is responsive and always ready to assist with any queries or issues.

I highly recommend Roposo Clout to anyone looking to streamline their dropshipping operations and provide top-notch products and services to their customers. Thank you, Roposo Clout, for being a reliable and invaluable partner in my business journey!

SAHILEX
India
4 months using the app