Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,483)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

Edited June 1, 2022

When adding the reviews, they are automatically added to the store LIVE as the default position. It would be much better if the default position after uploading them was OFF. UPDATE: I think this app has come under new ownership as I have sent a message about one month ago and have no response. Even after leaving a message on their FB page. I am wondering if it's possible to remove the date and time stamp? Also, every deleted product is still showing in the reviews so I would like to know how to remove those to clean up my reviews list. The customer service is just terrible now and I am a paying customer for this app.

Drip4Men™
United Arab Emirates
Almost 4 years using the app
Ryviu replied February 16, 2020

Hi there,

Here's Dan from Ryviu. Thanks for your feedback.

We add a feature to disable product in Ryviu after importing reviews so reviews will not appear on your store after you are done and enable it. Please go to your Ryviu Settings > Import Reviews, enable option Disable product reviews status.

Thanks in advance!

Ryviu team

June 19, 2023

App molto interessante e di qualità l'assitenza è pronta e disponibile risolve tutto molto velocemente Top quality

Zena Padel
Italy
About 1 month using the app
October 27, 2021

Estou imensamente satisfeito com o atendimento de suporte realizado pela funcionária Selina. Atendimento direto e eficaz!

Havolin
Brazil
About 1 month using the app
July 30, 2021

Excellent customer service, very fast response time! The app is easy to use and useful. You get a lot with the free plan and I will soon be upgrading!

Safewayze
New Zealand
About 1 month using the app
February 8, 2021

wow. requested and done straight away. Super and nice support. i definitely recommend ryviu. love goes out to the support selina, thank you.
best regards

Palworld
Austria
About 1 month using the app
October 17, 2022

Além de ser um ótimo app, tem uma equipe de suporte excelente e de atendimento muito rápido, e com eficácia, estão de parabéns.

icomprasshop
Brazil
About 1 month using the app
November 16, 2021

Precisei de ajuda com o suporte e fui muito bem atendida. Fora que já usei outra plataforma de Review e nem se compara com essa. Tem como o cliente colocar a foto e passa muito mais credibilidade. Super recomendo.

Válida Store
Brazil
About 1 month using the app
February 10, 2023

A great tool to import Amazon reviews into Shopify!
It seamlessly syncs with the ASINS and loads the reviews into the website.

WASH & WHIPS
United States
About 1 month using the app
October 29, 2020

muito bom, suporte bom dms eles ja resolveram meus problemas e o bom que eles tem o plano gratuito que ajuda muito

Ofertas de montão
Brazil
About 1 month using the app
July 9, 2021

C'est une très bonne application d'avis clients, elle propose plusieurs widgets et réglages ! Le support client est également au top

Boutique Tips Day
Switzerland
About 1 month using the app