Ryviu: Product Reviews & QA
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer trust and increasing conversions through efficient review management. They appreciate the ease of importing reviews, user-friendly interface, and seamless Shopify integration. Key features include photo reviews, Google Rich Snippets support, and a Q&A section, all boosting SEO and customer engagement. The free plan is robust, with scalable options for growing businesses. Exceptional customer support, with team members like Selina, Dan, Yen, and Chloe, is frequently praised for responsiveness and effective issue resolution, often via immediate live chat.
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i used this app but first it wont work but the support is super, very helpful recommend. rate five stars
My support representative was Selina. I had an issue uploading a lot of reviews in bulk. She is very friendly and was able to help me with the utmost efficiency.
Super app ! Je recommande, service réactif, app qui se démarque de la concurrence, merci pour le support
The app is excellent, it delivers what it promises. Easy to work with.
Support is very efficient.....
Guys this App is absolutly crazy. It gives you such big value for free. Im looking forward to go to the paid version.
I had a issue. i changed my theme and everything was gone. after i did some steps the stars were some squares i thought i will never get it done. i reached out to the support and a person named "Selin" helped me hell out of the problem. after 20 min they changed it wordless for me. i thought i have to do something by myself but no they did everything. great service. i appreciate it much <3
Very good plugin, customer service is also very patient service to help me answer, will continue to use it.
Selina from customer service was very responsive and listened to what I was expecting I thank her very much for her good application.
When this app works, it works good. But trying to transfer a fully paid account from an old store to a new store is impossible! Even though I followed the instructions provided to transfer the account to the new store, the change doesn't take place and there is are no instructions to delete the old store from the Ryviu app. No way to email anyone, just the chat feature which has pop up answers to choose from. So now how do I delete the old accounts so that the new account is not getting reviews from the old store?!
UPDATE:
I have been in touch with the Ryviu team and the customer service has been amazing. They have helped me to sort out all the issues with both my stores and switching accounts from this old store to the new one and the app is now working great so I am very happy. This is a great app, why I initially gave 3 stars but now with the wonderful customer service, I have upgraded to 5 stars. Highly recommended.
Hi there,
We are in the Vietnamese Lunar Newyear holiday so we will delay in response. If you want to connect a new store with an old Ryviu account, then please login to that account and install Ryviu app from this link below https://app.ryviu.io/platform then your store will connect with the account which you are login when installing. But please note that if you purchased via Shopify payment, then that payment will be accepted for the store, not for your account, and it will be canceled after you uninstalled our app or close your store.
Best Regards,
Ryviu team
super recomento, atendimento de primeira, a moça que me atendeu me ajudou de mais, obrigada pela paciencia.
Tive um problema com o app e o suporte solucionou em menos de 10 minutos, atendimento e aplicativo nota 10
I had a problem with the app and the support solved it in less than 10 minutes, service and application note 10