Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,483)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

March 1, 2021

Guys this App is absolutly crazy. It gives you such big value for free. Im looking forward to go to the paid version.
I had a issue. i changed my theme and everything was gone. after i did some steps the stars were some squares i thought i will never get it done. i reached out to the support and a person named "Selin" helped me hell out of the problem. after 20 min they changed it wordless for me. i thought i have to do something by myself but no they did everything. great service. i appreciate it much <3

Squashys™
Germany
About 1 month using the app
April 29, 2020

Very good plugin, customer service is also very patient service to help me answer, will continue to use it.

zafiir
China
About 1 month using the app
November 24, 2020

Selina from customer service was very responsive and listened to what I was expecting I thank her very much for her good application.

Sweet Hoodie
France
About 1 month using the app
October 30, 2023

One of the best affordable review apps for Shopify.

I have everything I need from this review app, and it doesn't cost much. The customer support is always there to help, which is great. I used to use a different app called Stamped, but I switched to Ryviu, and I highly recommend it.

Bee Enriched
Lithuania
About 1 month using the app
Edited January 22, 2020

When this app works, it works good. But trying to transfer a fully paid account from an old store to a new store is impossible! Even though I followed the instructions provided to transfer the account to the new store, the change doesn't take place and there is are no instructions to delete the old store from the Ryviu app. No way to email anyone, just the chat feature which has pop up answers to choose from. So now how do I delete the old accounts so that the new account is not getting reviews from the old store?!

UPDATE:

I have been in touch with the Ryviu team and the customer service has been amazing. They have helped me to sort out all the issues with both my stores and switching accounts from this old store to the new one and the app is now working great so I am very happy. This is a great app, why I initially gave 3 stars but now with the wonderful customer service, I have upgraded to 5 stars. Highly recommended.

Planet Posture
United Arab Emirates
About 1 month using the app
Ryviu replied January 21, 2020

Hi there,

We are in the Vietnamese Lunar Newyear holiday so we will delay in response. If you want to connect a new store with an old Ryviu account, then please login to that account and install Ryviu app from this link below https://app.ryviu.io/platform then your store will connect with the account which you are login when installing. But please note that if you purchased via Shopify payment, then that payment will be accepted for the store, not for your account, and it will be canceled after you uninstalled our app or close your store.

Best Regards,

Ryviu team

June 13, 2023

super recomento, atendimento de primeira, a moça que me atendeu me ajudou de mais, obrigada pela paciencia.

Hot Shoppy
Brazil
About 1 month using the app
July 13, 2023

Tive um problema com o app e o suporte solucionou em menos de 10 minutos, atendimento e aplicativo nota 10

I had a problem with the app and the support solved it in less than 10 minutes, service and application note 10

Maduci Center
Brazil
About 1 month using the app
February 24, 2022

Very supportive! And the service team responded quickly! I can't solve the problem myself, and the technical team wrote the code for me. This app really friendly to website beginner.

Hiaerobics
China
About 1 month using the app
October 7, 2020

Great support team, they are very reactive and will fix your problem quickly. I recommend this app!

LittleQueeny
France
About 1 month using the app
Edited November 29, 2021

their support is very helpful and patient, walk me all the way. i can not thank them any more. 5 sta

Active Gift
China
About 1 month using the app