Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and seamless website integration. It's praised for its ability to collect and display customer reviews, which can boost conversions and trust. Many appreciate its affordability and the extensive features offered in the free version. Real-time updates, review and Q&A management are also valued features. The customer service is often highlighted as responsive and helpful, with specific team members frequently mentioned for their excellent service. Some merchants use it across multiple stores, indicating its scalability. The app's speed, cost-effectiveness, and the upcoming feature of in-app review editing are also noted.

December 2, 2019

APP works but customer support sucks, how do you message me rite away then completely ignore my response? time is money and i don't think they understand that.

surreal vibes
United States
Over 1 year using the app
Ryviu replied December 2, 2019

Hi there,

Here's Tuyen from Ryviu. I know it had been frustrating for you to wait like this when you want to get your job done.

This happened because of the different time zones, but this is no reason to make you wait for 2 hours. I was happy when you said that you could fix this issue via email. I hope you can understand that we always try our best to assist you as soon as possible. Please contact us via our Live Chat widget to get further assistance if you got other problems. Thanks in advance!

B.regards,
Tuyen

April 11, 2023

muitobom aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Coisas De Casa
Brazil
16 days using the app
February 21, 2023

Atendimento impecável, o app funciona como prometido, ainda estou testando para tentar tirar 100% do potencial

geekroyal
Brazil
16 days using the app
April 22, 2021

Nice Support thanks ! Nice Support thanks ! Nice Support thanks ! Nice Support thanks ! Nice Support thanks !

Boutique ChoomX™
Switzerland
16 days using the app
April 17, 2023

Selina is very professional. she solved my problem with in a minute. I am very happy with is service. thank you

Gilded Guidance
United Kingdom
15 days using the app
October 19, 2021

bonne application, support anglais très réactif et sympa ils ont résolu des problèmes rapidement je recommande

TropiCase Officiel
France
15 days using the app
August 16, 2021

I just discovered this app today, This app is really amaziiiiing, and the support team are very helpful Thanks

Luxewelry
United Kingdom
15 days using the app
Edited October 21, 2019

Rare que je donne mon avis , mais rien que la version gratuite est excellente , je n'ai pas trouvé mieux .

Accessory Eternal
France
15 days using the app
May 4, 2020

Ryviu is a must-have app!!!! Amazon reviews really help my stores gain credibility when starting out and boost sales. Thank you

The Big Baby Box
United States
15 days using the app
September 27, 2021

Very good to use! Their customer support is awesome, within 5 minutes they contacted me and sorted out the issue! Honestly, the best. Highly recommended.

Shoppersmeet
India
15 days using the app