Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,483)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

October 29, 2019

This app is wonderful and has lots of nice features, like editing the review widget with the colors you like so that the color scheme matches that of your store. The support team was also very helpful and responds quickly.

That said if you use another Spotify app to edit your store pages you might run into incompatibilities with this app. I use pagefly to edit all of my product pages and the score rating did not appear on my pages, and the review widget appeared at an incorrect position, so I had to edit the code myself to place the widgets where I wanted. The documentation for editing the code was somewhat helpful but pretty lackluster so I mostly had to guess where to add the code, but in the end, it worked out. Besides this problem, I really like the app and it was a great addition to my store.

Backpack Vendor
Romania
6 months using the app
Ryviu replied October 29, 2019

Hi there,

Thank you for your feedback.

Our app has not integrated with PageFly app yet, so you need to add our code snippets to your product page manually refer to this instruction below.
https://docs.ryviu.com/en/articles/3751439-how-to-install-ryviu-snippet-codes-for-your-pagefly

Thanks in advance!

Ryviu team

September 5, 2023

The app is very good and I had a quick response from support when I needed it.

Casa e Coffee
Brazil
6 months using the app
May 10, 2023

I cant see stars review on page home
I cant see stars review on page home
I cant see stars review on page home

La Moça
Brazil
6 months using the app
Ryviu replied May 10, 2023

Hi there,
I'm Dan from Ryviu team.
Thank you for your reviews. We added code to display star reviews on the homepage of your store.
Next time, if you have any issues, feel free to contact us via live chat or info@ryviu.com email so we can help you.

All best wishes,

Dan

November 11, 2020

No monthly charges, no hidden fees, which is great. No monthly charges, no hidden fees, which is great.

Shop Valley&Ju
United States
6 days using the app
November 4, 2021

The app is wonderful! I was having a little problem as reviews did not show up under the price of the product, but I contacted them and in a few minutes problem was solved.

Always Present
United Kingdom
6 days using the app
February 1, 2021

Support très réactif rien à dire, je travail avec eux depuis quelques années et le moindre question, ils sont là !! Merci à vous

99outils
France
6 days using the app
November 16, 2022

ótimo suporte, muito rapido. obrigado a atendente selina por me ajudar rapidamente a resolver meu problema.

O Coliseu Comercio Digital
Brazil
6 days using the app
June 21, 2023

good, working good and get good sale ............................................................................

Aetos Fury
India
6 months using the app
October 7, 2021

Very practical app, customer service can help you solve problems quickly. Very good, I recommend using it

VLAND US
China
6 days using the app
October 30, 2020

Super application, le service client est rapide et efficace ! J'ai eu un problème et il a été rapidement résolu ! Merci

Royal-pouf
France
6 days using the app