Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,470)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from platforms like Amazon, enhancing social proof and customer trust. Features like photo reviews and customizable displays on product pages are valued for boosting credibility and user experience. The free plan offers substantial value, with many considering upgrades as their business grows. The app is noted for its seamless Shopify integration and user-friendly interface. Customer support, particularly from team members like Selina, Dan, and Yen, is frequently praised for responsiveness and professionalism. This app is favored for its comprehensive features, effective performance, and exceptional support, making it a beneficial tool for Shopify stores aiming to increase conversions and customer trust.

December 1, 2019

I use this app to help bring trust to my customers on the products I have. Its very simple to use!! I recommend this app, Since my online store is fairly new and on a budget, later on I would upgrade it, that's how good this App is!

Spools LLC
United States
5 days using the app
August 1, 2022

It's great, and the assistant is professional. Any one who want to make our store more great, you've got to get that.

LOlanta Official Site
China
5 months using the app
Edited February 21, 2023

the app pulls 20 reviews with photos per item in the free version for about 2 to 3 days, after that it only gets 2 or 3 reviews with photos. A really bad way to get positive reviews for the app

o aplicativo puxa 20 reviews com fotos por item na versao free durante cerca de 2 a 3 dias, depois disso passa a pegar apenas 2 ou 3 comentarios com fotos. Uma maneira bem ruim para conseguir reviews positivos para o aplicativo

Gringo Relógios
Brazil
5 months using the app
Ryviu replied February 21, 2023

Hi there,

I'm Dan from Ryviu.
Thank you for reaching out.

In our free plan, you can only import 20 latest Aliexpress reviews of a product, and not all the latest reviews of aliexpress have photos.

All best wishes,

Dan

March 31, 2023

Super application, j'avais besoin d'aide sur ma boutique, Selina à répondu rapidement et à résolu mon problème. Merci

Gaker
France
5 days using the app
September 5, 2022

Application très facile à prendre en main, support team très efficace! Je recommande cet app sans hésiter!

Nicha Paris
France
5 days using the app
September 3, 2023

uma porcaria cheio de bugs

lovelylux
Brazil
5 months using the app
Ryviu replied September 4, 2023

Hi Lovelylux,

Eu sou o Yen, um membro da equipe da Ryviu, e estou realmente triste em saber sobre a sua experiência.

Por favor, entre em contato com a nossa equipe de suporte via Chat ao Vivo. Isso nos permitirá entender melhor os detalhes do problema e fornecer a assistência necessária. Agradecemos muito a sua paciência durante este processo.

Atenciosamente,
Yen

January 27, 2021

It's one of the best review apps I've ever met. Support team responds quickly. I recommend and give 5/5.

Soft Elephants
Lithuania
5 days using the app
September 13, 2023

Bonne application, service support de Qualité

Akrist™
Côte d’Ivoire
4 months using the app
March 28, 2023

Tive problemas com algumas configurações, mas entrei em contato com o suporte, e fui muito bem atendida por Selina e ela logo resolveu meu problema! Recomendo demais.

AzuBlanc
Brazil
5 days using the app
November 16, 2020

The app worked really well and brought in AliExpress reviews quite quickly into our store. The only thing was that the pre-populated fields for products such as colour and size didn't always import properly, but with some minor manual clean-up it works perfectly

Anime Fire Store
Canada
4 months using the app
Ryviu replied November 16, 2020

Hi there,

Dan here from Ryviu team.
Thank you for your review.

Can you go live chat and explain more about your issue so we can help you?

Best Regards,

Ryviu team