Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, scalability, and affordability. It's praised for its ability to collect and display customer reviews, boosting conversions and trust. Many appreciate the responsive customer service, clean design, and customization options. Features like the widget, automatic thank-you emails, customizable reply templates, and translation capabilities are well-regarded. It's seen as reliable and praised for its speed, functionality, and seamless integration.

May 11, 2021

I love this app. Their customer service impressed me a lot.
Thanks for Ryviu, it's no more a problem for me to export the review from Amazon.

Papablic INC.
Hong Kong SAR
About 4 hours using the app
April 15, 2021

HELPFUL and good customer service
also looks professional!
highly recommended !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

HomeLife Italy
Italy
About 3 hours using the app
December 5, 2022

Excelente o app. É fácil de usar, e sempre que tiver alguma dúvida, principalmente para mim que estou iniciando, tem um suporte nota 10! Recomendo!

O Meu Magazine
Brazil
About 3 hours using the app
July 8, 2021

It does not even support bulk importing from any of the mentioned sites.
If you have a large number of products do not try to install this app. I installed this app and charged my account immediately and they told me to upgrade for Unlimited Plan to bulk import from just 1 supported site (That too doesn't work). If you are a new business don't waste your money on this app, there are tons of free app available which does the same thing. Also, the user experience is so poor, I definitely don't recommend this app. STAY AWAY!

TENDIZE.
United States
About 3 hours using the app
Ryviu replied July 8, 2021

Hi there,

Dan here from Ryviu.

As we mentioned in our support thread, our App only supports the Bulk option import via Oberlo in Unlimited plan. And we already mark it clearly on our pricing page https://www.ryviu.com/pricing.
The Bulk Import feature via Importify as your needs is not available now, and we do not mention that feature in any documents but I already passed that idea to the DEV to check and hope they can add it soon.
We hope you can understand and consider about 1-star review that you already gave us.

Thank you so much.

Dan

March 23, 2021

This is one of the best customer experiences I have had. Instantly answered my questions and helped me. Legends thankyou

Peach Pops
Australia
About 2 hours using the app
September 8, 2023

Very satisfied, customer service was very responsive

Purpleleaf Netherlands
China
About 1 hour using the app
June 23, 2021

Amazing customer support team! Keep up the great work :) The customer support agent was super patient and positive. Made sure to complete the job from A to Z! Highly recommend!

BeardZonia
Canada
About 2 hours using the app
March 27, 2023

The response was very prompt and helped me deal with the problem quickly, allowing me to show my customer reviews, it's a great plugin to use.

POSEE
Hong Kong SAR
About 2 hours using the app
March 10, 2023

I've been using Ryviu for more than 2 years now and I love this app, simple, different from what's out there, intuitive and really beautiful on the site I have nothing else to say except that it's really the best customer review app. Thanks to Selina from customer support for her precious help. Great app! Great support!

Bébé Paradis
France
About 2 hours using the app
May 3, 2021

I uninstalled it, but it still has residual plug-ins that can edit my products, which makes me very unsatisfied.

HaloVa
China
About 2 hours using the app
Ryviu replied May 3, 2021

Hi there,

Dan here from Ryviu.

Maybe you are talking about Ryviu's icons on your Shopify Products section. Did you remove Ryviu's Chrome extension? Because after uninstalling, our app will completely removing and will not affect your store. Please check this instruction to know how to remove Ryviu's Chrome extension:
https://docs.ryviu.com/en/articles/2922166-uninstall-ryviu-app-from-your-shopify

All the best,

Dan from Ryviu