Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,477)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import and display reviews, boosting customer trust with features like photo reviews. It supports importing reviews from platforms like Amazon and integrates with Google Rich Snippets, though some features are plan-dependent. The user-friendly interface and seamless Shopify integration are also praised. The support team, notably Selina, Dan, and Yen, is commended for their responsive and helpful service via live chat.

July 18, 2021

Easy to use. Time savvy. We can go on the whole day! I love it! It's not a 5 star rating because it does not support mobile but only desktop.

JustThotty
South Africa
4 months using the app
Ryviu replied July 19, 2021

Hi there,

Yen from the Support Team here. I would like to say thank you for the good review.

As we informed you via our LiveChat, Ryviu app does not support importing reviews on mobile devices. Please import reviews on the desktop.

I have forwarded your idea to the DEV team to check. And I will keep you posted if having any news.

Thanks and B.regards,
Yen

July 11, 2023

O suporte é rápido e eficiente. Estava com um problema de não aparecer as avaliações no site. E num passe de mágica, o atendente no suporte resolveu.

Em inglês

Support is fast and efficient. I had a problem with the reviews not showing up on the website. And in a magic pass, the attendant at support solved it.

João's Store
Brazil
4 days using the app
November 5, 2020

They can source for me and get what I want. Thumbs up! They can source for me and get what I want. Thumbs up!

Bobby Home Selection
United States
4 days using the app
November 5, 2019

All that a need.Excellente Application pour les commentaires Clients, un très beau Design et un Staff vraiment réactif merci.

Traquinar
Brazil
4 days using the app
July 11, 2020

Application is Excellent, they just need to work on the settings they are lot of options that are not clear to enable and disable them, especially widgets

GenevaSpace
United States
4 months using the app
October 11, 2023

5.0 out of 5 stars I love this co-ord set quality

Night Kit
India
3 days using the app
December 10, 2019

muito bom,o melhor até agora que testei, mas mudei o terma da minha loja e não estou conseguindo instalar

GMS acessórios
Brazil
3 months using the app
Ryviu replied December 10, 2019

Hi there,

Thank you for your review. Our app will install snippet codes in the current theme which is activated when you have installed it only, so if you have changed your theme then you will need to add snippet codes again for it refer to this instruction: https://docs.ryviu.com/en/articles/1398594-how-to-show-reviews-after-changing-or-updating-the-theme-on-your-shopify-store
It will need a little technical experience to install, so if you don't know how then please feel free to contact us, then we will fix it for you.

Best Regards,

Ryviu team

May 18, 2020

I love it! Hit a snag trying to insert the code into the product description, but, the customer support helped me out. Now my products have started receiving reviews. Thanks Dan!

BizarreBands
United States
3 days using the app
July 11, 2023

I really liked the support, they gave me assistance, and helped me in whatever way possible, only their new update wasn't so good, the free plan only allows up to 20 reviews to be shown, no matter how many you have, but the plan basic works that is not that expensive as well, in the end you can copemsar really pay, in addition it has other functionalities, thank you for all the support

Clara Nunes
Brazil
3 months using the app
May 18, 2023

Good support that stays with you until the issue is resolved. Would recommend to any new person looking for a review app!

Playful Haven
Sweden
3 days using the app