Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,483)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

September 13, 2023

Bonne application, service support de Qualité

Akrist™
Côte d’Ivoire
4 months using the app
November 2, 2023

Porque não sai as estrelas quando eu excluo o app da minh loja?

Maylinda
Brazil
5 months using the app
Ryviu replied November 5, 2023

Olá,

Este é Yen da equipe Ryviu. Gostaria de pedir desculpas sinceras por qualquer inconveniente que você possa ter experimentado com nosso aplicativo Ryviu.

Se bem entendi, você encontrou um problema em que as avaliações com estrelas não são exibidas após a instalação do aplicativo Ryviu. Para nos ajudar a entender melhor sua preocupação, você poderia entrar em contato conosco por e-mail em info@ryviu.com e fornecer mais detalhes sobre o problema?

Estamos ansiosos para receber seus comentários e trabalhar para resolver esse problema para você. Agradecemos de antemão por sua paciência.

Atenciosamente,
Yen

March 28, 2023

Tive problemas com algumas configurações, mas entrei em contato com o suporte, e fui muito bem atendida por Selina e ela logo resolveu meu problema! Recomendo demais.

AzuBlanc
Brazil
5 days using the app
November 16, 2020

The app worked really well and brought in AliExpress reviews quite quickly into our store. The only thing was that the pre-populated fields for products such as colour and size didn't always import properly, but with some minor manual clean-up it works perfectly

Anime Fire Store
Canada
4 months using the app
Ryviu replied November 16, 2020

Hi there,

Dan here from Ryviu team.
Thank you for your review.

Can you go live chat and explain more about your issue so we can help you?

Best Regards,

Ryviu team

May 22, 2023

Als ich dem Support mein Problem schilderte, antwortet mir Selina umgehend.
Wenige Minuten danach kriegte ich erneut Antwort und das Problem war gelöst.
Optimaler und effizienter Support!

Schagos
Switzerland
4 months using the app
July 18, 2021

Easy to use. Time savvy. We can go on the whole day! I love it! It's not a 5 star rating because it does not support mobile but only desktop.

JustThotty
South Africa
4 months using the app
Ryviu replied July 19, 2021

Hi there,

Yen from the Support Team here. I would like to say thank you for the good review.

As we informed you via our LiveChat, Ryviu app does not support importing reviews on mobile devices. Please import reviews on the desktop.

I have forwarded your idea to the DEV team to check. And I will keep you posted if having any news.

Thanks and B.regards,
Yen

July 11, 2023

O suporte é rápido e eficiente. Estava com um problema de não aparecer as avaliações no site. E num passe de mágica, o atendente no suporte resolveu.

Em inglês

Support is fast and efficient. I had a problem with the reviews not showing up on the website. And in a magic pass, the attendant at support solved it.

João's Store
Brazil
4 days using the app
November 5, 2020

They can source for me and get what I want. Thumbs up! They can source for me and get what I want. Thumbs up!

Bobby Home Selection
United States
4 days using the app
November 5, 2019

All that a need.Excellente Application pour les commentaires Clients, un très beau Design et un Staff vraiment réactif merci.

Traquinar
Brazil
4 days using the app
July 11, 2020

Application is Excellent, they just need to work on the settings they are lot of options that are not clear to enable and disable them, especially widgets

GenevaSpace
United States
4 months using the app