Ryviu: Product Reviews & QA , 1,375 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of use, scalability, and affordability. It's praised for its ability to collect and display customer reviews, boosting conversions and trust. Many appreciate the responsive customer service, clean design, and customization options. Features like the widget, automatic thank-you emails, customizable reply templates, and translation capabilities are well-regarded. It's seen as reliable and praised for its speed, functionality, and seamless integration.
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I tried several review apps, but this is the best one I have found. Easy imports, great customization, and when I needed some tech support I was able to quickly get it via chat. Worth it.
Excellente Application pour les commentaires Clients, un très beau Design et un Staff vraiment réactif merci.
At first sight it looks good. If you take a closer look, a lot of points come together. 1) Wrong products are imported, that can break your shop's neck. As an example for glasses the pictures of caps are imported. 2) Email function is not clear if it really works. Logo of the app is visible, but not the logo of my site 3) On the mobile phone you can see the stars, but the text is not customizable and not responsive 4) The support tried to help, but 90% of my questions were not answered
Therefore only one star
Really what i needed, free photo reviews, kind customer support, and very fast. Selina attended me, again very kind.
muy buena aplicación es lo más parecido al sistema de preguntas y respuestas de amazon es por eso que me gusta esta app y su sistema de opiniones, la recomiendo al 100%
Awesome app, really nice looking widget, photo reviews for free and lightning-fast helpful support! Really really recommend it. Thank you so much for your help Yen!
The support team is Rude, AND ABSOLUTELY DISRESPECTFUL!
i've never ever seen such bad support team. the app is a mess. i hope you read this to help you be more professional with people.
Hi there,
This is Yen from the Ryviu team.
First of all, please accept my apology because our App does not meet your target. As we mentioned in our support thread and on our pricing page, Ryviu does not support Dsers at this moment. Our Technician is working on it and I will keep you posted once available.
I will answer you with further details and you can ask any further questions via our Live chat. Thank you.
B.regards,
Yen
The loading time of the reviews are very slow and it is not working properly. Otherwise, the idea is good but if is not works then it is not worth
Hi, Ryviu app is using Shopify API, and it will load after your site has finished loading only to make sure our app will not affect to speed of your store. It's using Lazy load also, so it only appears if you reached to Ryviu widget section only too.
Best Regards,
Dan from Ryviu
Helped me a lot! Solved all my problems!!! I really enjoyed the service, I hope that whenever I need help you will be the same one to assist me
It does not even support bulk importing from any of the mentioned sites.
If you have a large number of products do not try to install this app. I installed this app and charged my account immediately and they told me to upgrade for Unlimited Plan to bulk import from just 1 supported site (That too doesn't work). If you are a new business don't waste your money on this app, there are tons of free app available which does the same thing. Also, the user experience is so poor, I definitely don't recommend this app. STAY AWAY!
Hi there,
Dan here from Ryviu.
As we mentioned in our support thread, our App only supports the Bulk option import via Oberlo in Unlimited plan. And we already mark it clearly on our pricing page https://www.ryviu.com/pricing.
The Bulk Import feature via Importify as your needs is not available now, and we do not mention that feature in any documents but I already passed that idea to the DEV to check and hope they can add it soon.
We hope you can understand and consider about 1-star review that you already gave us.
Thank you so much.
Dan