Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,481)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

July 9, 2021

Good Review app and excellent service staff --- Yen. She helped me to solve the problem very patiently. Thanks a lot for her efforts.

meerveil-uk
China
2 days using the app
January 20, 2020

The app keeps charging me every month even though I have a free account!!!

Shopify even blocked my store because of this app!!!!!!

I have the screenshot proving it!!!

Outlist
United States
About 2 months using the app
Ryviu replied January 20, 2020

Hi there,

Our app is using Shopify payment API and it will automatically count fee every 30 days. You upgraded your plan on November 28, 2019, and canceled your plan on December 30, 2019, so you have been charged for 2 months in use.

Best Regards,

Ryviu team

June 6, 2021

I would highly recommend this app mainly because of the support I received from Dan during the set up process. I had a very specific need that may not have been the scope of this app - but Dan went out of the way to help me until my reviews page looked exactly like I needed it to. He was quick to respond any time of the day and patiently helped me with every single issue or question I brought up. I can confidently say - even if I run into any issues using this app, I know the issue will be quickly resolved.

1Eatz
United States
2 days using the app
January 6, 2021

I use it for more trust in my store and it worked really well. Set up is easy and customer support is fast + nice too. Can recommend to anyone who are looking for a branded store

Allprinty
Germany
2 days using the app
June 23, 2021

Great app & support. I had a question and support immediately provided what I needed. Keep up the good work!

ZAH COMM GmbH
Germany
2 days using the app
March 6, 2023

They have an awesome team of experts ready to cater to our needs! I highly recommend this app. They are very responsive and made changes quickly according to our requests. ⭐⭐⭐⭐⭐

ROPERY MNL
Philippines
2 days using the app
April 3, 2020

If there's an option to give zero stars, that would I choose. App wasn't working for a long time, their support wasn't able to do anything and after I gave them a bad review, they asked me to delete it and to connect them with TeamViewer ... After that, shitstorm happened, not just that they haven't been able to fix anything, they were tempering with my network and now my internet is working terrible, not loading pages, reporting errors, WiFi goes up and down so I even have to call my ISP support now, i mean FFS! I will report them anywhere I can, starting from Shopify first but for those thinking about installing this app, just DON'T, under any circumstances! SCAMMING APP

MiniTECH Group
Serbia
About 2 months using the app
June 17, 2021

This app is great, easy to use and the customer support team is very knowledgeable. I highly recommend.

BORUiT
United States
2 days using the app
October 7, 2023

Very useful!

Our Tech Sphere
Portugal
About 2 months using the app
January 2, 2024

amei

China tem
Brazil
About 2 hours using the app