Ryviu: Product Reviews & QA
Reviews (1,427)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting online sales and enhancing store reputation through features like photo reviews and extensive customization options. It's praised for its ease of installation and use, including the ability to import reviews. The support team, particularly noted for members like Dan, Yen, Selina, and Chloe, receives accolades for their responsiveness and effectiveness, especially through the 24/7 live chat service.
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Great customer service and they help you to get exactly what you want. Thanks, Ryviu you are simply the best reviews app out there.
NO UNINSTALL FEATURE. Installer beware.
I found other apps to be better... but that's not the core reason behind 1-Star, the core reason is this: Ryviu installs inself into your Shopify with no true uninstall option. Sure, you can delete it, but enjoy having their buttons and nonsense in your back-end product viewer FOREVER (like within your shopify interface). I messaged them asking for how to remove it; no response. Every other app Ive installed has easy uninstall options (where needed) or fast customer service. Update: it was a Ryviu chrome extension that came with the App (?) causing this on the shopify side of things. Interestingly, it was never active, but requesting access-- yet still causing this mischief. So to uninstall: You need to go into about 5 different pages (Theme pages, Product pages) search Ryviu, delete them. Then make sure that the extension (which I'm guessing installs on its own and then runs on its own without being approved) is then deleted too. Yuck. Better still, don't install this in the first place.
Hi there,
Dan here from Ryviu.
- You can simply uninstall our app by clicking Delete next to Ryviu - Product Reviews app from your Shopify store admin > Apps. Our app cannot remove codes that were added because when uninstalling, you removed the permission of Ryviu to connect with your store but they will not work and affect your store after uninstalling the app.
- Ryviu icons you see on your Shopify Products come from Ryviu's chrome extension, you can delete this extension from your chrome then icons will be removed too.
All the best,
Ryviu Team
I had a problem with loading the page, and Chloe helped me well. Thanks for your help. Really appreciate it.
Chloe has been very helpful and responsive. Great service. App also works fine so far, got lots of options at reasonable price. Recommend.
good job !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I tried several review apps, but this is the best one I have found. Easy imports, great customization, and when I needed some tech support I was able to quickly get it via chat. Worth it.
Excellente Application pour les commentaires Clients, un très beau Design et un Staff vraiment réactif merci.
At first sight it looks good. If you take a closer look, a lot of points come together. 1) Wrong products are imported, that can break your shop's neck. As an example for glasses the pictures of caps are imported. 2) Email function is not clear if it really works. Logo of the app is visible, but not the logo of my site 3) On the mobile phone you can see the stars, but the text is not customizable and not responsive 4) The support tried to help, but 90% of my questions were not answered
Therefore only one star
Really what i needed, free photo reviews, kind customer support, and very fast. Selina attended me, again very kind.
muy buena aplicación es lo más parecido al sistema de preguntas y respuestas de amazon es por eso que me gusta esta app y su sistema de opiniones, la recomiendo al 100%