Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,483)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

August 26, 2021

Selina and Yen were awesome. I had trouble figuring out how to import and show reviews on my site and they helped guide me through. Thanks so much!

madeoneforyou
United States
About 17 hours using the app
July 2, 2021

This is the 3rd app I have tried for importing reviews from Etsy and it's by far the best. Only just setting it up with the amazing help from Yen, thank you. It's working great so far, very pleased.

On Trend Shirts
Spain
About 16 hours using the app
January 13, 2024

Vielen Dank für diese wunderschönen Dreads!

DreadLocos Shop
Portugal
37 minutes using the app
Edited September 7, 2021

muito bom! dá para configurar muita coisa, estou começando a me inteirar com app ainda, mas até agora estou gostando! E o atendimento 24 horas está fenomenal!

Loja Style Me
Brazil
About 15 hours using the app
March 25, 2022

I've used many different review programs and it's great to use this app, especially for collecting reviews from Amazon. There are three fly in the ointment:
(1) There is no comment promotion function, such as customer comments or sharing comments to get discounts, etc.;
(2) There is no comment sharing function, and others cannot share comments on Twitter, Facebook, etc.
(3) Uploading video comments is not supported.

Viviebike
Hong Kong SAR
17 days using the app
Ryviu replied March 28, 2022

Hi,

I'm Dan from Ryviu team.

Thank you for your feedback, we appreciate it! I passed your requests to our DEV team and hope we can add these awesome functions to our app soon.

Thank you very much!

Ryviu team.

May 26, 2021

awsome support team, thanks to Chloe and Dan. Quick response and of course problem solved for my issue

Advanced Parts Engineering
Canada
About 14 hours using the app
October 26, 2021

Thank you Selina for taking action for my request.
Problem solved.
**********************************************************

TaifJewelry
United States
About 14 hours using the app
December 29, 2022

Nul !!!!
J'ai passé 1h à ecrire mes avis pour qu'au final ils ne s'importent meme pas sur ma boutique ! j'ai tout fais activé l'app sur le theme ...
C'est une perte de temps !

MagneTix
France
15 days using the app
Ryviu replied December 29, 2022

Hi MagneTix,

I'm Yen from the Ryviu team, and I'm sorry to hear that you have been experiencing issues with reviews not displaying on your store. We take all feedback seriously and want to make sure that we address any issues or concerns you may have had.

I've personally reached out to you through our support channel and hope to hear from you soon so that I can assist you to display reviews.

Thank you for your understanding and patience.

All the best,
Yen

April 5, 2021

I`d like to have a feature allowing me to get reviews from another supplier of the same product but overall its a very nice app.
As for customer service - They help you straight away with efficient matter.

Little Baby Bear Store
Israel
15 days using the app
January 28, 2024

Shit app

Magaking
Brazil
About 2 hours using the app