Ryviu: Product Reviews & QA
Reviews (1,427)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting online sales and enhancing store reputation through features like photo reviews and extensive customization options. It's praised for its ease of installation and use, including the ability to import reviews. The support team, particularly noted for members like Dan, Yen, Selina, and Chloe, receives accolades for their responsiveness and effectiveness, especially through the 24/7 live chat service.
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When you delete the app the injected codes are not deleting so you need to go to your code HTML and delete it your own
Hi there,
Dan here from Ryviu team.
The codes cannot be deleted from your store when uninstalling because you removed permission of Ryviu app when uninstalling but these codes will not work and affect your store so you don't need to remove them or contact us so we can help you to remove them completely.
All the best,
Ryviu team.
I deleted the app but the Ryviu's code still is in my code. How can I delete it? My shop works so slow.Thanks
Hi there,
Dan here from Ryviu. I'm sorry to hear about what you've experienced!
Please note that our code will not work and affect the speed of your store when you uninstall Ryviu app.
Even app is installing, Ryviu app will not affect to speed of your store because it will load after your store is fully loaded only. In this case, I suggest you check the speed of your network firstly.
Please check your email for an email from our support team. I'm looking forward to getting your reply and I hope I could help you if you need further assistance.
All the best,
Dan
Product Q&A doesn't work when inserted into template. Instructions reference a theme template that doesn't exist. Deleted app.
Hi there,
My name's Yen from the Ryviu Team.
Firstly, I am so sorry for the inconvenience you experienced with our app. Ryviu supports Paid plans to add the Q&A widget. Therefore, it does not work on your Free account. Please check the detail in our pricing section https://apps.shopify.com/ryviu.
I hope you can give me a chance to assist you. I will be more than happy to help you to set up all things you need as same as we always do with other valuable customers.
I'm looking forward to hearing from you.
Thanks,
Yen