Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,483)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

October 27, 2021

I installed this app and I'm so happy I did. It really looks professional, whether on a desktop or mobile. I reached out to the support and they fixed question within the next 2h. I really think it is a good app for your store.

B-LIGHTS
Germany
About 4 hours using the app
May 11, 2021

I love this app. Their customer service impressed me a lot.
Thanks for Ryviu, it's no more a problem for me to export the review from Amazon.

Papablic INC.
Hong Kong SAR
About 4 hours using the app
April 17, 2020

This is not a very ideal application, comments can be displayed on the computer webpage, but the mobile phone can not be displayed

AUXNNNU
China
5 days using the app
Ryviu replied April 17, 2020

Hi there,

Reviews can be displayed on both webpage and mobile devices. The issue is the internet firewall of your country (China) is blocking the script of our app.

Best Regards,

Ryviu team

April 15, 2021

HELPFUL and good customer service
also looks professional!
highly recommended !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

HomeLife Italy
Italy
About 3 hours using the app
June 28, 2023

Se vcs me cobrarem por algo que nao usei vou na policia federal, FBI e portal do consumidor, me cobrarm views ue nao usei, e ja desistalei a muito tempo, quero ver na proximo se vao me cobrar.

JrStoreShop
Brazil
4 days using the app
Ryviu replied June 28, 2023

Olá, Dan aqui da equipe Ryviu.

Nosso aplicativo não tem avaliação gratuita, portanto, uma fatura é criada logo após você atualizar para um plano pago Ryviu em seu faturamento da Shopify e não pode ser removida após a desinstalação do aplicativo. É por isso que você foi cobrado, mas não se preocupe. Já emitimos um reembolso para você.

Todos os melhores desejos,
Dan

December 5, 2022

Excelente o app. É fácil de usar, e sempre que tiver alguma dúvida, principalmente para mim que estou iniciando, tem um suporte nota 10! Recomendo!

O Meu Magazine
Brazil
About 3 hours using the app
September 19, 2023

Aplicativo horrível, não consigo de forma alguma fazer funcionar na minha loja, é extremamente difícil de configurá-lo, não recomendo a ninguém!

Descontraídas
Brazil
3 days using the app
Ryviu replied September 20, 2023

Olá,

Meu nome é Yen, um membro da equipe de suporte da Ryviu. Peço sinceras desculpas pelos desafios que você enfrentou com nosso aplicativo.

Poderia gentilmente considerar a instalação do aplicativo Ryviu em sua loja? Isso nos permitiria abordar e resolver prontamente quaisquer problemas que você possa estar enfrentando. Sua paciência é muito apreciada.

Aguardo ansiosamente a conexão com você através do nosso Chat ao Vivo. Desejo a você um maravilhoso dia!

Atenciosamente,
Yen

March 23, 2021

This is one of the best customer experiences I have had. Instantly answered my questions and helped me. Legends thankyou

Peach Pops
Australia
About 2 hours using the app
June 23, 2021

Amazing customer support team! Keep up the great work :) The customer support agent was super patient and positive. Made sure to complete the job from A to Z! Highly recommend!

BeardZonia
Canada
About 2 hours using the app
September 15, 2023

Simply, user-friendly, great app

Click Hair
Italy
About 2 hours using the app