Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,481)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

July 20, 2023

Customer service is very slow; I have no idea if they will answer my question at all. Be aware that they don't allow you to import Amazon reviews with the free plan, which they tell you after you've already signed up (not nice).

Good Vibes Furniture
United States
25 days using the app
Ryviu replied July 23, 2023

Hi there,

This is Yen from the Support team, and I sincerely apologize if you did not receive our response for any reason.

Please be noted that the option to import reviews from Amazon is available for the Premium plan only. To help you explore this feature, we offer a 7-day trial for each paid plan.

Feel free to review our pricing details, and if you have any questions, please don't hesitate to reach out. We will try our best to get response to you as soon as possible.

Thank you for your understanding.

Best regards,
Yen

August 28, 2023

muito bom gostei quero continua com esse app. mais nao estou comseguindo traduzi pra portugues o que eu faço?

Afeto Store
Brazil
About 22 hours using the app
March 1, 2021

Exactly what I need. The support team was also very helpful. They were able to help me upon request.

Chosen Wants
Philippines
About 21 hours using the app
February 10, 2022

We added this app for having a clean and simple product review widget, and this is exactly what Ryviu provided. The functions are easy to use, but powerful. Support team is super nice and responsive. Can't recommend it enough.

bonoch
Hong Kong SAR
About 21 hours using the app
July 6, 2022

Really great customer service. Highly recommended to everyone. I was having a problem with importing my reviews. But the support team resolved it immediately.

Tobenone
Hong Kong SAR
About 21 hours using the app
December 30, 2020

great app! It's very useful and easy to use. They always help you when you have any issues. I strongly recommend it to others.

Vital Salveo
Taiwan
About 20 hours using the app
Edited November 25, 2020

the support is very nice...and i love this app..thank you so mcuh!! Selina, is the one who helped me, shes AMAZING!! so TALENTED and VERY NICE!!!
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ParaShute
United States
About 20 hours using the app
November 25, 2020

Very quick help, the results is perfect , very good support very nice personnel, the chat is very useful and quick do not hesitated to use this APP

Sunstar-Maillot
Belgium
About 19 hours using the app
August 26, 2021

Selina and Yen were awesome. I had trouble figuring out how to import and show reviews on my site and they helped guide me through. Thanks so much!

madeoneforyou
United States
About 17 hours using the app
July 2, 2021

This is the 3rd app I have tried for importing reviews from Etsy and it's by far the best. Only just setting it up with the amazing help from Yen, thank you. It's working great so far, very pleased.

On Trend Shirts
Spain
About 16 hours using the app