Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

Reviews (1,483)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like Amazon and add photo reviews, which enhance site credibility and customer engagement. It integrates seamlessly with Shopify and features a user-friendly interface that simplifies review management. The free plan is considered valuable, with many merchants opting to upgrade as their business grows. Customer support, with staff members like Selina, Dan, Yen, and Chloe, is frequently praised for being responsive and helpful.

March 7, 2024

The csv-import of my Shopify Product Rating app failed. The support answered only 3 days later – as a bot with an answer that didn't even begin to solve the problem. Deleted the app right away.

Breuers Weltkarten
Germany
3 days using the app
Ryviu replied March 8, 2024

Hi there,

My name's Yen from the Ryviu team. I'm truly sorry to hear your experience with Ryviu was not as you expected.

As checking, the answer from our Bot could not solve your problem properly. However, our Support team reached you right after being available in our working time, and gave the instruction to you to import the CSV file. We did not get any problem when impoting the CSV file which you provided. Could you double check our answer in your mail box?

We're looking forward to hearing your feedback soon, so we can assist you to import CSV files. Thank you for your patience and understanding.

Best regards,
Yen

January 1, 2024

No sé porque necessita de una clave fuerte, para un tan simple, he cambiado mi clave uns 5x y no funciona de ninguna manera, creo que ha sido mi pior experiencia con un app de Shopify. Solo funcionó al borrar la aplicaccion y vincular a mi cuenta google y despues añadir a mi sitio shopify directamente por mi cuenta web. Una verguenza!

Frikopolis
Brazil
About 1 hour using the app
Ryviu replied January 2, 2024

Hi Frikopolis,

Yen from the Ryviu team here. I'm sorry to hear about the problem you've had with Ryviu.

I've sent you a private email to address that problem. I'm looking forward to hearing from you so I can help you solve it. Thank you in advance for your patience and understanding.

Best regards,
Yen

June 27, 2024

Best product for my home maker
Very useful and easy to care products.

Kitchen tools
India
January 30, 2024

A avaliação não é ameaçadora, difamatória nem está sendo escrita em troca de uma recompensa. Caso seja publicada, nós incluiremos detalhes adicionais sobre a sua loja para que os outros lojistas tenham uma experiência relevante.

SHOP TOTAL TRADE
Brazil
10 days using the app
January 2, 2024

muito bom

jolimegastore
Brazil
5 days using the app
December 22, 2023

The application does not work connected, technical support is not active, only bots work

PETSONICE
United States
7 days using the app
March 29, 2024

perfect support, fast and friendly

WeeToddler
Austria
About 4 hours using the app
May 20, 2024

haoyong

Innerwell
United States
2 months using the app
April 23, 2024

Eficiente

PortoDoCanto
Brazil
12 months using the app
January 9, 2024

its good

AutoTechnica
United States
About 2 months using the app