Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and seamless website integration. It's praised for its ability to collect and display customer reviews, which can boost conversions and trust. Many appreciate its affordability and the extensive features offered in the free version. Real-time updates, review and Q&A management are also valued features. The customer service is often highlighted as responsive and helpful, with specific team members frequently mentioned for their excellent service. Some merchants use it across multiple stores, indicating its scalability. The app's speed, cost-effectiveness, and the upcoming feature of in-app review editing are also noted.

August 16, 2023

Tive algumas dificuldades para utilizar, mas fui muito bem atendida no suporte e de forma rápida e humanizada. Super recomento principalmente pela atenção dada no suporte.

Batom Gringo
Brazil
4 months using the app
September 11, 2023

App incrível e o suporte foi um dos melhores que já recebi no mundo online.

richez
Brazil
3 months using the app
September 29, 2023

good customer service

Magic Light
Vietnam
About 2 months using the app
June 15, 2023

I had some trouble setting up reviews on my store, I contacted support and Selina was quick to help. The app just isn't great because they took away the option to edit comments. But for now it's working.

365 Center Store
Brazil
7 days using the app
July 26, 2023

Muito bom! Consegui resolver um problema que deu com a ajuda da Selina! Mais eu sozinha não consegui instalar os widgets.
Obrigada

Lindas & Cia Shop
Brazil
9 months using the app
September 14, 2023

ótimo suporte e fica muito bom no site

Soledade Mesa Posta
Brazil
About 1 month using the app
June 5, 2023

Acabei de ser super bem atendido pela Selina, estava com um problema frustrante, mas ela me ajudou e o resolveu super rápido, muito obrigado pelo atendimento!

onfluxo
Brazil
9 months using the app
May 18, 2023

ich hatte eine Frage und wurde super vom Support service bedient, innerhalb wenigen Minuten hatte Selina vom Support service mein Problem gelöst :)

Feluu
Switzerland
7 months using the app
September 25, 2023

muito bom gostei muito mas tem algumas coisa a desejar ainda

freitasgoshop
Brazil
3 months using the app
July 11, 2023

O suporte é rápido e eficiente. Estava com um problema de não aparecer as avaliações no site. E num passe de mágica, o atendente no suporte resolveu.

Em inglês

Support is fast and efficient. I had a problem with the reviews not showing up on the website. And in a magic pass, the attendant at support solved it.

João's Store
Brazil
4 days using the app