Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

March 5, 2020

I would like the option to migrate to customers considering their purchase history for automatic point loading.

AleVintages
Mexico
Over 3 years using the app
S Loyalty replied March 6, 2020

Thank you for your review! If you are referring to rewarding customers for points made prior to the launch of the loyalty program, you may enable the "Point Earning Start Date" feature in the app console by setting a preferred program launch date. Orders created on or after the launch date of the loyalty program would be eligible for points earning. Feel free to contact us for assistance.

October 8, 2014

A must have for any serious online store, this app is not only functional and beautifully designed but also extremely easy to use. Customer service is also exceptional, definitely worth the investment if you want your customers to have a great shopping experience! A+++

DOTOLY
United States
Over 3 years using the app
October 27, 2016

AMAZING customer service. Highly recommended <3

Cakeworthystore
Canada
Over 3 years using the app
December 27, 2017

This app has been proven to be very valuable to us. Love it.

Blue Lab Vapors
United States
Over 3 years using the app
December 18, 2013

Its taking some time for my customers to get used to, and for us to work out the kinks but so far my customers really like it.
my only gripe is the price, I wish the basic plan was cheaper then $19/month.

Gold Stitches
United States
Over 3 years using the app
February 7, 2014

Absolutely love this program. Its boosted our sales in the first 14 days much more than I initially thought that it would. I wish there was a way to specify the fan builder/refer a friend discounts to apply to certain collections though. Thats the one flaw Ive seen so far. Overall well done though.

Adirondack Vapor
United States
Over 3 years using the app
August 23, 2016

Great app. Excellent way to boost customer loyalty. Stellar customer service and support!

The only issue we've had is when we switched Shopify themes, the widget disappeared. I contacted the support team in the afternoon, and they had it fixed by the time I got into the office the next day! They even jazzed it up and made a branded widget for us. Thanks S Loyalty!

Under The Nile
United States
Over 3 years using the app
October 30, 2013

Easy to install and use app, can customise your own rewards, give rewards for referrals and manually add/subtract reward points if need be (we encouraged customers who'd shopped with us prior to the reward point system to sign up, to receive a certain number of bonus points). Our customers seem excited by the rewards program and it is certainly a small price to pay for repeat business and referrals!

Wild Kitty Clothing
Australia
Over 3 years using the app
June 25, 2014

Only had this app running for a few days - but getting traffic, emails, referrals coming in! Still need to explore everything this app offers - but so far am liking it just fine!

GlowGirl Fibers
United States
Over 3 years using the app
April 15, 2020

The team at S-Loyalty are extremely creative folks! They created such a beautiful customized Rewards pop-up for my website without me asking them to do it. There’s something to be said about a company going out of their way to make your Brand look better. I’m very pleased with their customer service and willingness to adjust my set up based on my individual needs.

5 stars! ⭐️⭐️⭐️⭐️⭐️

Oceanista
United States
About 3 years using the app