Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, user-friendly interface, and effective customer retention features. They value the customizable rewards system and seamless Shopify integration. The responsive and professional customer service is also praised. Unique features such as manual points control, multilingual functionality, automatic points deduction during refunds, and past orders import are highly regarded. Some merchants find the pricing fair and report increased sign-ups and sales after implementation.

February 7, 2014

Absolutely love this program. Its boosted our sales in the first 14 days much more than I initially thought that it would. I wish there was a way to specify the fan builder/refer a friend discounts to apply to certain collections though. Thats the one flaw Ive seen so far. Overall well done though.

Adirondack Vapor
United States
Over 3 years using the app
August 23, 2016

Great app. Excellent way to boost customer loyalty. Stellar customer service and support!

The only issue we've had is when we switched Shopify themes, the widget disappeared. I contacted the support team in the afternoon, and they had it fixed by the time I got into the office the next day! They even jazzed it up and made a branded widget for us. Thanks S Loyalty!

Under The Nile
United States
Over 3 years using the app
October 30, 2013

Easy to install and use app, can customise your own rewards, give rewards for referrals and manually add/subtract reward points if need be (we encouraged customers who'd shopped with us prior to the reward point system to sign up, to receive a certain number of bonus points). Our customers seem excited by the rewards program and it is certainly a small price to pay for repeat business and referrals!

Wild Kitty Clothing
Australia
Over 3 years using the app
June 25, 2014

Only had this app running for a few days - but getting traffic, emails, referrals coming in! Still need to explore everything this app offers - but so far am liking it just fine!

GlowGirl Fibers
United States
Over 3 years using the app
April 15, 2020

The team at S-Loyalty are extremely creative folks! They created such a beautiful customized Rewards pop-up for my website without me asking them to do it. There’s something to be said about a company going out of their way to make your Brand look better. I’m very pleased with their customer service and willingness to adjust my set up based on my individual needs.

5 stars! ⭐️⭐️⭐️⭐️⭐️

Oceanista
United States
About 3 years using the app
January 8, 2014

I am loving S Loyalty Suite! I can't believe how many email sign ups I've had in only a few days. My customer response has been fantastic! I can't wait to see what else S Loyalty has in store for my business in the future. - Kristie, My Veggie Chef

My Veggie Chef
United States
About 3 years using the app
December 27, 2013

I tested out a couple of review programs and choose S Loyalty because of what it offers, price and it's easy to set up the rewards, now I can fully integrate into my site and emails. Totally worth getting especially for small business.

mukhayoga
United States
About 3 years using the app
June 13, 2019

Love this app! Easy to use, and awesome team support. I am especially impressed with the free customization.

Magnolia beauty therapy
New Zealand
About 3 years using the app
January 26, 2014

This really is a great, must have app for any company looking to build on its customer base. We have only launched our website and 11 of the first 13 customers who have purchased from us have signed up for the Loyalty scheme. Whats great, is that it fills me with confidence that if they have take the time to fill all their details out, they are likely to buy from us again.

Very happy. So far, so good

10 Motives Ireland
Ireland
About 3 years using the app
March 18, 2014

So far so great! A lot of sign ups in a just a few days. Many customers were able to use all of their bonus coupons for referrals and racking up points every sale. Gives a great boost to repeat customers!
The only negative is , it is not clear how to use the various rewards, so we did trial and error, a forum to ask questions with other shop keepers who use this service would be great!
Luckily my customers are really nice people, and were helping each other out how to use and acquire the rewards, and giving me feedback with their experiences. Customers have expressed they are really happy we added this feature!

MoonaLisa : A Supernatural Clean
United States
About 3 years using the app