Reviews (778)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, noting increased sign-ups and sales after installation. It features customizable rewards, referral options, and seamless integration with Shopify. The app is user-friendly and supports various promotional strategies. Merchants also praise the responsive customer support team for effectively resolving issues and implementing customizations, contributing to reliable performance and business growth.
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Disappointed they have merged the refer a friend feature to Referral Candy, and charge a separate fee for this. Already expensive enough. To be honest, this was the best feature.
WAY TOO EXPENSIVE. Costing me $240CAD/mo with minimal ROI.
Disappointing. I have another store and S loyalty comes with a refer a friend program. New installs apparently do not. I will be looking elsewhere for another loyalty program.
Refuses to let me change plans even though current usage dictates it.
A year with this app and now I am saying goodbye. For one customer service has definitely gone down the drain.
At the beginning I would ask for a feature and would be told that it would be forwarded to the development team and see if it could be integrated in the future (Which they never do). Now they don't even try and just tell you whatever workaround they can come up with which is the same ...
The program is good, but the price is to high for lower income businesses. I'm going to try it again, but I feel for my average 10 orders per month it may just not be worth it.
Form to manually add points to a customer's account is broken and does not work. There does not appear to be any way to contact the developers to report this.
Final and Last Update: First off I am leaving SLoyalty for a multitude of reasons. The biggest reason is sloyalty although cheap is NOT an option if you have a POS. People will double dip and SLoyalty instead of fixing it chose to tell me ohwell or goodbye in so many words. I am sorry but this should TELL people online AND point of sale collaboration points. Then they wont disable the instore AND ...
This app is potentially great but unfortunately it doesn't work on mobile devices which is a significant problem in today's ecommerce market.
For example, on a screen under 768px wide, the loyalty widget will not be shown. This is because the Loyalty Overlay is 768px wide. Therefore, people using mobile devices will not be able to use the S Loyalty app at all. This issue is very problematic when ...
The app forced me to give a review before i had witnessedf its power