Reviews (778)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting increased sign-ups and sales after installation. It features customizable rewards, referral options, and seamless integration with Shopify. The app is user-friendly and supports various promotional strategies. Merchants also praise the responsive customer support team for effectively resolving issues and implementing customizations, contributing to reliable performance and business growth.

March 14, 2014

I wanted a SIMPLE customer LOYALTY REWARDS plan and a SIMPLE platform. S Loyalty is exactly THAT. User friendly for everyone involved and believe me I'm no program savvy. Customer service is quick via support email. And the plans are reasonably priced for even the smallest businesses.
-Chantal

LABORATOIRES SKINCO INC. natural, organic skincare
Canada
Over 10 years using the app
December 5, 2013

Good app that let's have a little individuality while using it. Only issue I have is the widget does not have a clear sign up link on it and some people can't figure out the steps to become a member because of it. Other than that I like it and has helped my company (www.superiorpecans.com) grow.

Superior Pecans & Gifts
United States
About 6 years using the app
April 29, 2014

Of all the apps we installed S Loyalty had the smoothest and most well put together process and user interface. We are hopeful that it will continue to ecxeed our expectations.

Skin Rejuvenation
United States
Almost 6 years using the app
January 11, 2014

Easy to install and many possibilities. Only thing that I wish for were that it should be possible to customize the colors of the overlay. It don't match my shop very well.

NorwayNails
Norway
Over 4 years using the app
December 17, 2014

Very easy to use. Great refer a friend features. I would recommend this app! Downsides are the default reward button on your website looks tacky unless you have your web designer customize it. Other downside is the free trial should be 30 days, 14 days isn't enough time to assess the impact on your company.

A Little Lady Shop
United States
Over 9 years using the app
December 3, 2013

This app was simple to set-up, we installed and launched our program in less than a day. It is certainly the best rewards app I could find after testing them all.

There are a few drawbacks as far as flexibility, but some of that has to do with limitations of Shopify, as well.

Wisconsin Red Zone
United States
Over 3 years using the app
October 29, 2013

Positive experience thus far. Intuitive interface and easy to setup. Our customers are accumulating points and they're happier for it. We'd recommend it.

Haute Hijab
United States
Over 3 years using the app
November 4, 2013

So far so good. Signed up for the free trial a few days ago and had people signing up immediately. The dashboard is amazing…I can track the number of people who have signed up and see how many of them actually made a purchase on-line. You can see direct ROI immediately.

VIM & VIGR
United States
About 3 years using the app
December 26, 2013

Great app! Easy installation…didn't need my web designer's help. Our customer's had a positive response. Many customers signed up within minutes of the installation. During the free trial we saw our Facebook fan numbers increase as well.

Farm 2 Kitchen Long Island
United States
Almost 3 years using the app
February 6, 2014

Great tool for increasing potential customers! Hoping to get some kind of email integration with MailChimp to connect the database in the future! It's great to see positive results from the app right away.

Would like to get some kind of embedding script of the loyalty points information to post on a custom page to have a link to entice people to join outside of the website.

Overall, seems to be a ...

Fukitt Clothing
United States
Almost 3 years using the app