Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and effective customer support. They praise its straightforward setup and seamless Shopify integration. The responsive support team is often commended for their quick and thorough assistance. Merchants have observed increased customer engagement and sales due to the customizable rewards program. The admin console is easy to manage, and the app's ability to integrate with other systems and support multiple languages is a significant advantage. Although some concerns about pricing exist, merchants feel the app provides good value for money given its extensive features and capabilities.

March 14, 2014

I wanted a SIMPLE customer LOYALTY REWARDS plan and a SIMPLE platform. S Loyalty is exactly THAT. User friendly for everyone involved and believe me I'm no program savvy. Customer service is quick via support email. And the plans are reasonably priced for even the smallest businesses.
-Chantal

LABORATOIRES SKINCO INC. natural, organic skincare
Canada
Over 10 years using the app
December 17, 2014

Very easy to use. Great refer a friend features. I would recommend this app! Downsides are the default reward button on your website looks tacky unless you have your web designer customize it. Other downside is the free trial should be 30 days, 14 days isn't enough time to assess the impact on your company.

A Little Lady Shop
United States
Over 9 years using the app
December 5, 2013

Good app that let's have a little individuality while using it. Only issue I have is the widget does not have a clear sign up link on it and some people can't figure out the steps to become a member because of it. Other than that I like it and has helped my company (www.superiorpecans.com) grow.

Superior Pecans & Gifts
United States
About 6 years using the app
April 29, 2014

Of all the apps we installed S Loyalty had the smoothest and most well put together process and user interface. We are hopeful that it will continue to ecxeed our expectations.

Skin Rejuvenation
United States
Almost 6 years using the app
October 10, 2014

Really responsive and helpful support team. The program has helped us give back to our loyal customers and grow our mailing list with the Fan Builder add-on.

Nourish Organic
United States
About 5 years using the app
January 11, 2014

Easy to install and many possibilities. Only thing that I wish for were that it should be possible to customize the colors of the overlay. It don't match my shop very well.

NorwayNails
Norway
Over 4 years using the app
December 3, 2013

This app was simple to set-up, we installed and launched our program in less than a day. It is certainly the best rewards app I could find after testing them all.

There are a few drawbacks as far as flexibility, but some of that has to do with limitations of Shopify, as well.

Wisconsin Red Zone
United States
Over 3 years using the app
October 29, 2013

Positive experience thus far. Intuitive interface and easy to setup. Our customers are accumulating points and they're happier for it. We'd recommend it.

Haute Hijab
United States
Over 3 years using the app
November 4, 2013

So far so good. Signed up for the free trial a few days ago and had people signing up immediately. The dashboard is amazing…I can track the number of people who have signed up and see how many of them actually made a purchase on-line. You can see direct ROI immediately.

VIM & VIGR
United States
About 3 years using the app
December 26, 2013

Great app! Easy installation…didn't need my web designer's help. Our customer's had a positive response. Many customers signed up within minutes of the installation. During the free trial we saw our Facebook fan numbers increase as well.

Farm 2 Kitchen Long Island
United States
Almost 3 years using the app