Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, user-friendly interface, and effective customer retention features. They value the customizable rewards system and seamless Shopify integration. The responsive and professional customer service is also praised. Unique features such as manual points control, multilingual functionality, automatic points deduction during refunds, and past orders import are highly regarded. Some merchants find the pricing fair and report increased sign-ups and sales after implementation.

February 5, 2018

Great App! Have been using it for over 2 years now.

Shopuniversalnailsupplies
United States
Over 2 years using the app
April 11, 2014

GREAT app and very simple and easy to use! Makes word of mouth travel MUCH faster with nice incentives!

SnuggleRoo.com
Canada
Over 2 years using the app
June 8, 2016

Great company, and even better customer service. I migrated over from BigCommerce and they were able to transfer all of our customers' loyalty points over, and for any they couldn't transfer we received a list so no one was lost. Add to that their integration to Shopify via embedded storefront, menu, or tab and it's a no-brainer. Stellar looking app that works, and works well!

Centerfold Vape Co
United States
Over 2 years using the app
May 1, 2018

so far so groovy!! =) I migrated to S Loyalty from Smile.io ... the main reason was because I wanted to be able to offer "Bonus Point" weekends. and also, Smile.io just became way too expensive for me. (I originally opted for Smile.io for the "refer a friend" feature and "slider" at checkout ... but at the end of the day, the "refer a friend" wasn't working as well as I had hoped *and* the slider at checkout was causing a lot of confusion for my international ESL customers)

Crystal has been incredible during my migration to S Loyalty. (they seamlessly transferred my customer data over and helped me with the customization for the new program) ... I just officially launched, so I have not had to deal with much customer-related trouble shooting yet, but I couldn't be happier. I will update this review if anything crazy happens over the next few weeks/months.

THANKS A MILLION!!! YAY!

Werkshop
United States
Over 2 years using the app
January 16, 2014

Highly recommended this app! Have just finished my free trial and signed up! My customers are loving their rewards points!

Embellish Accessories and Gifts
United States
Over 2 years using the app
April 17, 2014

So far, we've been very happy with S Loyalty!

scratchDC
United States
Over 2 years using the app
January 16, 2017

Anthony from customer support live chat was fantastic!!! Thank you

Sweetsugarlashes
Canada
Over 2 years using the app
October 30, 2017

Best app for Loyalty programs

Matuse Staging
United States
Over 2 years using the app
July 28, 2015

An excellent and easy to set up system. I like th interface. The 14 day trial period is just too short to get a feel if it will work. The problem is that you now have customers wiith an expectation of rewards - but we believe it will work. I like the fact that you can go back and award poits to past customers. It would have been great if you could have sent them an immediate email saying that they have been awarded points.
We also received some free support frum the S loyatly team who made our widget look smarter and included our logo in the reward tab - great support and help - Thank you!
We have also advertised the programme in a newsletter to customers. We have seen an increase in our online sales and believe it will continue,
For us it is now about leveraging the flexibility of the loyalty points system to build a loyal buying customer base.

Sportexpress Co Za
South Africa
Over 2 years using the app
Edited April 24, 2019

Great service from this App. Team very eager to help with plans and support. Has increased our customer base and sales.

Urban Originals Australia
Australia
Over 2 years using the app
S Loyalty replied April 23, 2019

Thanks for choosing S Loyalty to attract your customers. We value your feedback and support!