Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

December 3, 2013

This app was simple to set-up, we installed and launched our program in less than a day. It is certainly the best rewards app I could find after testing them all.

There are a few drawbacks as far as flexibility, but some of that has to do with limitations of Shopify, as well.

Wisconsin Red Zone
United States
Over 3 years using the app
October 29, 2013

Positive experience thus far. Intuitive interface and easy to setup. Our customers are accumulating points and they're happier for it. We'd recommend it.

Haute Hijab
United States
Over 3 years using the app
November 4, 2013

So far so good. Signed up for the free trial a few days ago and had people signing up immediately. The dashboard is amazing…I can track the number of people who have signed up and see how many of them actually made a purchase on-line. You can see direct ROI immediately.

VIM & VIGR
United States
About 3 years using the app
May 5, 2016

Good Support -- though I wish they had phone support, as it takes about 12-24 hours for a response even on small inquiries (not sure if we are in very different time zones or not?). Nevertheless the questions are always answered and any small things are addressed. Great concept and implements without any major headaches. Customers appreciate the rewards as well. Certainly worth checking out.

Test Cp
United States
About 3 years using the app
December 26, 2013

Great app! Easy installation…didn't need my web designer's help. Our customer's had a positive response. Many customers signed up within minutes of the installation. During the free trial we saw our Facebook fan numbers increase as well.

Farm 2 Kitchen Long Island
United States
Almost 3 years using the app
February 6, 2014

Great tool for increasing potential customers! Hoping to get some kind of email integration with MailChimp to connect the database in the future! It's great to see positive results from the app right away.

Would like to get some kind of embedding script of the loyalty points information to post on a custom page to have a link to entice people to join outside of the website.

Overall, seems to be a great app so far!

Fukitt Clothing
http://www.fukitt.com

Fukitt Clothing
United States
Almost 3 years using the app
April 5, 2017

prompt reply and very resourceful.

Idoflower
Singapore
Over 2 years using the app
May 12, 2016

Great product and outstanding, responsive support. Missing a couple of features we would like, however the developers are responsive to adding new features.

Stem Organics
Australia
Over 2 years using the app
Edited September 12, 2018

Really love their quick and supportive customer support team!

They have been helping me along the way from setup to customizations to troubleshooting!

Big shout out to Crystal, extremely attentive and quick problem solver!

The functions are well designed and with new features coming out from time to time, I believe this app will grow alongside with many small businesses whose looking to start a loyalty program!

iBuddies
Hong Kong SAR
Over 2 years using the app
March 30, 2021

Good system for simple points based loyalty - would love if integrated more with shopify POS. It's also a bit pricey.

Pop'n'Hops
United Kingdom
Over 2 years using the app