Reviews (777)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.
Refine
-
By rating
初めてのポイント制度の導入としてはまだ使いやすくシンプルでとても良いと思いますが、まだ一部ではあるが、日本語訳が完璧に訳されていない部分もある。デザインはシンプルでお客様からみてもわかりやすいと思う。
You need to update the look of the landing page/pop-up box. Bold font, stronger color and box outline. Make it pop, literally.
I was blown away by how far above and beyond Sara went to show me that they appreciated our business. Definitely appreciated! App is very useful and glitch free. Our customers love it!
Great app, will help build our customer base nicely.
All it's lacking is the ability to change when the emails can be sent out. Has to be 14 days for points reminder, would have preferred to be able to mkae this longer.
Really easy to set-up and took very minimal time to get it up and running. My only complaint is that for the basic package ($19) jumps to ($40) if you don't want a running advertisement for S Loyalty on your site connected with the rewards program. Looking forward to using this straight forward app on the site.
Fantastic App,
Really beginning to see the benefits from customer loyalty by using it. Think it will definitely improve customer retention.
Recommended!
We are using the App for two of our online stores and are happy with the ease of use and responsiveness from the team. The Loyalty program is easy to set up, manage and run and would recommend it.
The customer service and super fast response from S Loyalty has been very impressive and made the set up much smoother and very easy. It's a great template to use for rewards and the back end is very simple. The app is a little expensive as we needed to go for the gold version for our needs and we were not able to exclude sale items from the rewards program or customise automated emails, but otherwise very impressed so far and customers responding to the offers.
The app itself works great. We haven't had any issues with it so far. When we updated our theme, the app stopped working, so we thought maybe it would need to be reinstalled. Big mistake. Removing the app wiped all of our S Loyalty data, but the fantastic support team at S Loyalty had our rewards program back up and running in no time! Their customer service is really great and we are glad we chose S Loyalty for our rewards and referral program.
UPDATE: One downside of the S Loyalty app that you should be aware of is that customers can only redeem their points and apply the coupon to one item in the cart. This means that if your customer redeems a $20 coupon, and they don't have anything greater than $20 in the cart, then they won't actually get $20 off their purchase--even if their total is greater than $20.
While a bit on the pricey side, we have found S Loyalty to be a wonderful addition to our business. It is very easy to set up and use and our customers seem to have really taken to the rewards program. I would also like to say that I've used S Loyalty on two platforms, BigCommerce and Shopify, and support was excellent at helping us migrate all of our Loyalty accounts over to Shopify from Bigcommerce. Anthony in particular was very, very helpful. Overall, definitely recommend SLoyalty.